Tynetta Goldsmith
Philadelphia
Summary
Experienced housekeeper with over 14 years and counting in delivering high-quality cleaning services in residential and commercial settings. Proven ability to maintain cleanliness and order in hotel rooms and common areas, ensuring guest satisfaction. Skilled in time management, multitasking, and effective communication, contributing to positive guest experiences. Previous roles included deep cleaning, inventory management, and collaboration with teams to enhance service delivery.
Overview
13
13
years of professional experience
Work History
House Keeper
Warwick Hotel
Philadelphia
07.2012 - Current
- Perform general cleaning tasks such as dusting, vacuuming, mopping, and polishing furniture and fixtures.
- Disinfect and sanitize high-touch areas like bathrooms, kitchens, and countertops.
- Make beds, arrange furniture, and organize closets, cabinets, and storage areas.
- Empty trash receptacles and replace liners.
- Ensure areas are well-stocked with necessary supplies like toiletries and linens.
- Report maintenance issues, damage, or safety hazards to the appropriate supervisor.
- Ensure all cleaning is done to a high standard.
- Train/Retrained four housekeepers on correct procedures, demonstrating strong knowledge and leadership skills.
Education
Benjamin Franklin HS
Philadelphia, PASkills
- General and deep cleaning
- Commercial and residential sanitization
- Trash removal and vacuuming
- Mopping and sweeping
- Polishing and dusting
- Window and bathroom cleaning
- Health and safety knowledge
- Attention to detail
- Task prioritization
- Efficient deadline management
- Client and guest interaction
- Question answering and concern addressing
- Effective verbal communication
- Commitment to quality
- Independent and team collaboration
Accomplishments
- Achieved a 100% compliance rate with health and safety regulations during inspections.
- Achieved a 98% customer satisfaction rating through meticulous cleaning and attention to detail.
References
Available upon request
Timeline
House Keeper
Warwick Hotel
07.2012 - Current
Benjamin Franklin HS