Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tynika Williams

Pikesville,MD

Summary

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Supervisor

Sodexo USA
Hunt Valley, MD
12.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

General Manager

Little Caesars
Randallstown, MD
05.2021 - 12.2022
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.

General Manager

Papa Johns
Baltimore , MD
08.2007 - 05.2021
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Delegated work to staff, setting priorities and goals.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.

Education

High School Diploma -

Adult Learning Center
Buffalo, NY
05-2003

Skills

  • Employee engagement
  • Motivational techniques
  • Team management
  • Safety protocols
  • Processes and procedures
  • Waste reduction
  • Policy enforcement
  • Attention to detail
  • Decision-making
  • Inventory control

Certification

Certified Food Service Manager SerSafe

Id # CM42961

Expires 3/29/2026

Timeline

Lead Supervisor

Sodexo USA
12.2022 - Current

General Manager

Little Caesars
05.2021 - 12.2022

General Manager

Papa Johns
08.2007 - 05.2021

High School Diploma -

Adult Learning Center

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Tynika Williams