Tynisha Coleman
New York,NY
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. I am also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Hospice Volunteer
Kings Harbor Multicare Center
Bronxville, New York
10.2018 - 04.2019
- Provided companionship to hospice patients and their families, offering emotional support.
- Organized and facilitated bereavement support groups for family members and caregivers.
- Assisted with spiritual care needs of patients, such as attending religious services or providing prayer.
- Maintained patient records, including documenting conversations and activities with the patient.
- Answered phones and responded to inquiries from family members regarding end-of-life issues.
- Attended regular meetings with other volunteers to discuss individual cases and share best practices.
Intern Volunteer
Bronx District Attorney's Office
Bronx, NY
03.2019 - 09.2019
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Created and managed project plans, timelines and budgets.
- Provided administrative support to staff members, such as filing documents and entering data into the databases.
- Created presentations about the organization's mission and goals for internal meetings.
- Organized phone calls with key stakeholders to build relationships and gain feedback.
- Compiled reports summarizing project progress and results for management review.
Classroom Assistant
McCarton Bronx Center
Bronx, NY
05.2019 - 03.2020
- Physically and verbally interacted with autistic children (ages 2-3 years olds) throughout the day
- Planned and implemented activities that developed children’s physical, emotional, and social growth
- Frequently substituted in main office and classroom areas
- Assisted in facilitating indoor and outdoor play, parent-teacher conferences, and maintaining classroom cleanliness
- Monitored children’s play activities to ensure safety and wellness
- Redirected children to encourage safe, positive behaviors
- Coordinated with speech and occupation Therapists along with official school staff about progression, upkeep and stability of the students
- Participating in training and educational modules on autism and training in ABA Therapy
Front Desk Receptionist
Monroe College
Bronx, NY
02.2017 - 05.2019
- Scheduled office meetings and client appointments for staff teams.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Trained new team members on company procedures, customer service and issue resolution.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized, maintained and updated information in computer databases.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Home Health Aide
Attending Home Care
Brooklyn, NY
12.2012 - 01.2017
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medications in accordance with doctor's instructions.
- Provided mobility assistance such as walking and regular exercising.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Administered medication as directed by physician.
Youth Worker
Cypress Hills Local Development Corporation
09.2013 - 06.2014
- Maintained enrollment recording and daily attendance records including allergy and health condition logs and provided to the director
- Assisted group leader planning, implementing and documenting successful educational, recreational, leadership, and community service activities with school-aged children
- Effectively managed assigned groups and maintained progressive discipline policy
Teacher’s Assistant
Tabernacle DayCare
09.2008 - 01.2012
- Planned and implemented activities that developed children’s physical, emotional, and social growth (2 years or younger)
- Frequently substituted in main office and classroom areas
- Monitored children’s play activities to ensure safety and wellness
- Redirected children to encourage safe, positive behaviors
- Assisted in serving meals and establish healthy community structure during meal times
Education
Bachelors of Science - Human Services
Monroe College
Bronx, NYSkills
- Computer Skills
- Microsoft Office, PDF Converter (Converting, Editing, and Redacting of Documents), NetDocuments (Document Manager
- And Archiving System)
- Crisis Intervention
- Patient-centered care
- Case Documentation
- Child Development
- IEP planning
Timeline
Classroom Assistant
McCarton Bronx Center
05.2019 - 03.2020
Intern Volunteer
Bronx District Attorney's Office
03.2019 - 09.2019
Hospice Volunteer
Kings Harbor Multicare Center
10.2018 - 04.2019
Front Desk Receptionist
Monroe College
02.2017 - 05.2019
Youth Worker
Cypress Hills Local Development Corporation
09.2013 - 06.2014
Home Health Aide
Attending Home Care
12.2012 - 01.2017
Teacher’s Assistant
Tabernacle DayCare
09.2008 - 01.2012
Bachelors of Science - Human Services
Monroe College