Tynisha Gentry
Spring Valley,CA
Summary
Detail-oriented professional with extensive experience in financial reporting and transaction reconciliation, complemented by strong organizational and problem-solving skills. Proven track record in managing complex accounts ensures accuracy in financial operations while optimizing efficiency. Committed to leveraging expertise as an Account Clerk to enhance financial processes and contribute to organizational success. Passionate about delivering high-quality results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Account Clerk
City of San Diego/ Public Works
12.2016 - 12.2022
- Interpreted and pre-audited source documentation using elementary accounting principles, ensuring accuracy in financial reports.
- Created and managed purchase orders and initiated receiving reports to support efficient financial operations.
- Prepared billings for services rendered to other agencies, facilitating timely inter-agency financial transactions.
- Posted, balanced, and reconciled financial transactions across multiple ledgers or accounts, independently identifying and resolving error conditions.
Customer Service Representative
City of San Diego/ Public Utilities
04.2009 - 12.2016
- Managed customer inquiries regarding water invoices, service shut-offs, leaks, and regulations via in-person, phone, and email communication, ensuring efficient and effective service.
- Facilitated the initiation and termination of water services by addressing public inquiries and providing clear guidance to customers.
- Coordinated with water crews to respond promptly to water emergencies, ensuring timely and effective resolution.
Recreation Leader
City of San Diego/ Park & Recreation
01.2003 - 04.2009
- Planned and coordinated recreational activities for youth, enhancing community engagement and participation.
- Assisted in organizing and promoting special events to increase public awareness and involvement.
- Provided information to the public while maintaining adherence to area ground rules, ensuring a safe and welcoming environment.
Education
Criminal Justice
Southwestern College
Chula Vista, CAHigh School Diploma - General Education
Garfield High School
San Diego, CAGeneral Education
San Diego City College
San Diego, CASkills
- Detail-oriented approach
- Effective organizational skills
- Analytical problem-solving
- Customer engagement
- Effective multitasking
- Account reconciliation
- Proficient in Microsoft Office
- Invoice management
Timeline
Account Clerk
City of San Diego/ Public Works
12.2016 - 12.2022
Customer Service Representative
City of San Diego/ Public Utilities
04.2009 - 12.2016
Recreation Leader
City of San Diego/ Park & Recreation
01.2003 - 04.2009
Criminal Justice
Southwestern College
General Education
San Diego City College
High School Diploma - General Education
Garfield High School
Medical Leave of Absence
December 2022- January 2025
Medical leave for treatment and recovery of health issue which is now resolved and cleared by medical professional.
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