Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tynisha Lopez

Tampa

Summary

Proven Care Coordinator and Medical Assistant with a track record of enhancing patient care and support at Transcom Solutions. Specializes in problem-solving and patient education, adept in HIPAA compliance and documentation proficiency. Demonstrated ability to improve care delivery through effective case management and multidisciplinary team collaboration, achieving a 20% increase in patient satisfaction.

Overview

13
13
years of professional experience

Work History

Care Coordinator

Transcom Solutions
07.2021 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Medical Assistant

Palmas Clinic
05.2017 - 07.2021
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.

Medical Assistant

JSA
01.2012 - 03.2020
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Associate of Science - Medical Assistant

Concorde Career College
Tampa, FL
09-2005

GED -

Bloomingdale Sr Highschool
Tampa, FL
06-1997

Skills

  • Multidisciplinary team collaboration
  • Problem-solving
  • Patient education
  • Verbal and written communication
  • Time management
  • Conflict resolution
  • Strategic planning
  • Clear communication
  • Active listening
  • Documentation proficiency
  • Policy adherence
  • Process improvements
  • Documentation
  • Multitasking and organization
  • Progress monitoring
  • Workflow management
  • Data entry
  • Case management
  • HIPAA compliance

Languages

Spanish
Full Professional

Timeline

Care Coordinator

Transcom Solutions
07.2021 - Current

Medical Assistant

Palmas Clinic
05.2017 - 07.2021

Medical Assistant

JSA
01.2012 - 03.2020

Associate of Science - Medical Assistant

Concorde Career College

GED -

Bloomingdale Sr Highschool

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Tynisha Lopez