Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tynisha Michelle Grant

Martinsville,Virginia

Summary

Professional Customer Service Agent who is able to stay focused on the job at hand, even under extreme circumstances. Adept at delivering quick and accurate customer service, handling difficult and angry customers and maintaining accurate computer logs of all activity. Providing great customer service with a growing company. Assertive, self-motivated, goal-oriented, organized, and efficient. A team player, bringing enthusiasm and energy into group efforts.

Overview

18
18
years of professional experience

Work History

JUNIOR OFFICE/BUILDING MANAGEMENT TECHNICIAN

PLYGEM ROCKY MOUNT
08.2019 - Current
  • Updates and maintains various records and reports related to assigned duties.
  • Types and inputs data into an assigned computer system and generates computerized lists and reports as requested.
  • Provides clerical support to assigned Directors and Supervisors and serves as an assistant to assigned administrators as needed.
  • Provides general and detailed maintenance, including patching, painting, dusting, wiping work as needed.

OFFICE ASSISTANT

StarTek
02.2015 - 08.2019
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

SECRETARY

NEW LIFE COMMUNITY CHURCH
01.2006 - 11.2013
  • Enthusiastically greeted visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Scheduled appointments and conducted follow-up calls for meetings.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.

Education

Associate of Arts - Business Administration And Management

Old Dominion University
Norfolk, VA
05.2005

Skills

EMPATHY

PROBLEM SOLVING

FRIENDLY ATTITUDE

CLEAR COMMUNCATION SKILLS

ACTIVE LISTENING

PATIENCE

ADAPTABILITY

SELF CONTROL

STRONG TIME MANAGEMENT

Timeline

JUNIOR OFFICE/BUILDING MANAGEMENT TECHNICIAN

PLYGEM ROCKY MOUNT
08.2019 - Current

OFFICE ASSISTANT

StarTek
02.2015 - 08.2019

SECRETARY

NEW LIFE COMMUNITY CHURCH
01.2006 - 11.2013

Associate of Arts - Business Administration And Management

Old Dominion University

Similar Profiles

CREATE PROFILE
Tynisha Michelle Grant