Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Tynsia Allen

Tynsia Allen

Peer Support
Loganville,Ga

Summary

Dynamic Peer Support Specialist with a proven track record at Divas Who Win, excelling in client advocacy and resource coordination. Skilled in group facilitation and active listening, I empower individuals on their recovery journeys, fostering resilience and hope while enhancing access to vital community resources. Committed to promoting positive change and well-being.

Overview

12
12
years of professional experience

Work History

Peer Support Specialist

Divas Who Win
Athens, Georgia
08.2024 - 08.2025
  • Provided emotional support to individuals navigating personal challenges.
  • Assisted clients in setting personal goals and developing action plans.
  • Collaborated with mental health professionals to ensure comprehensive care.
  • Assisted clients with developing healthy coping skills to manage stressors.
  • Actively listened and responded empathetically when interacting with clients.
  • Educated clients on available community resources that could enhance their quality of life.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Led support groups and facilitated one-on-one meetings with struggling individuals.
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Participated in weekly team meetings to discuss cases and develop treatment plans.
  • Engaged in outreach efforts to increase awareness about the organization's mission and goals.
  • Coordinated referrals for additional services as needed based on client needs.

Peer Support Specialist

Advantage Behavior Health Crisis Walk In Care
Athens, Georgia
02.2018 - 03.2020
  • Established connections with clients to facilitate smooth transitions into care.
  • Maintained confidentiality while documenting client interactions and progress.
  • Conducted one-on-one discussions to gather comprehensive information for accurate clinician diagnoses.
  • Prioritized active listening and empathy to encourage clients to share personal issues freely.
  • Assessed client situations and implemented actions to cultivate a calming environment.
  • Forged relationships with individuals, regardless of mental state or life circumstances.
  • Maintained meticulous documentation to ensure continuity of care for each client.
  • Utilized self-awareness to recognize how trauma impacts others, promoting necessary self-care practices.
  • Gained knowledge of local family and client support systems to enhance resource accessibility.

Client Technician

Twin Lakes Drug and Alcohol Center
monroe , ga
06.2015 - 09.2017
  • Scheduled, prepared, and taught recovery groups to support sobriety efforts.
  • Assisted clients with daily activities and personal needs.
  • Monitored client behavior and reported concerns to supervisors.
  • Conducted one-on-one consultations to establish goals and teach life skills.
  • Facilitated connections between clinicians and clients by addressing struggles and encouraging progress.
  • Assessed potentially volatile situations and implemented strategies to mitigate risks.
  • Researched cognitive games and activities to promote behavioral change and social connections.
  • Documented all client activities to ensure continuity of care throughout their stay.
  • Provided aftercare assistance by identifying programs aligned with client needs.

General Manager

Sport clips
Loganville, Georgia
06.2007 - 04.2013
  • Oversaw operations of six stores in Atlanta, ensuring efficient management and support.
  • Implemented operational procedures to improve efficiency and workflow.
  • Developed marketing strategies to attract new customers and retain existing ones.
  • Ensured compliance with health and safety regulations across all locations.
  • Fostered a customer-centric culture among team members for better client relations.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Facilitated communication between owners and store managers for seamless collaboration.
  • Provided daily assistance to store management to enhance operational effectiveness.
  • Conducted training on hiring, procedural compliance, inventory control, scheduling, and data entry.
  • Researched local venues to drive marketing efforts and promote business growth.
  • Delivered hair cutting classes for new hires and ongoing education for stylists.
  • Implemented goal-setting strategies to align individual performance with organizational objectives.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

Bachelor’s - Psychology

South University
Savannah, GA
08.2025

Skills

  • Marketing and hiring
  • Group facilitation
  • Resource coordination
  • Client advocacy
  • Collaborative teamwork
  • Relationship building skills
  • Social activity planning
  • Recovery guidance
  • Boundary setting
  • Recovery assistance and support
  • Peer support ethics
  • Multicultural sensitivity
  • Disciplinary actions and goal setting
  • Active listening
  • Inventory management
  • Scheduling and planning
  • Positive environment facilitation
  • Resource navigation
  • Self-care management
  • Stress reduction techniques
  • Substance abuse awareness

Affiliations

  • Cares Certification
  • Respect Institute
  • Ga License of Cosmotology

Timeline

Peer Support Specialist

Divas Who Win
08.2024 - 08.2025

Peer Support Specialist

Advantage Behavior Health Crisis Walk In Care
02.2018 - 03.2020

Client Technician

Twin Lakes Drug and Alcohol Center
06.2015 - 09.2017

General Manager

Sport clips
06.2007 - 04.2013

Bachelor’s - Psychology

South University

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