Summary
Overview
Work History
Education
Skills
Timeline
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Tynyia Billingslea

Jacksonville

Summary

Dedicated Care Assistant with experience at Rescare Group Home, skilled in compassionate patient care and mobility assistance. Proven ability to enhance client comfort and independence through effective emotional support and meal preparation. Recognized for building strong relationships and maintaining client confidentiality, ensuring a high standard of care and satisfaction.

Overview

7
7
years of professional experience

Work History

Care Assistant

Rescare Group Home
01.2024 - 03.2025
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.

Caregiver

Out And About People
03.2022 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Customer Service Representative

Burlington
09.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Cashier

Dunkin' Donuts
04.2018 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Biscayne High School
Jacksonville Fl
06.2019

Skills

  • Feeding assistance
  • Compassionate care
  • Mobility assistance
  • Client confidentiality
  • Meal preparation
  • Basic housekeeping
  • Personal care assistance
  • Respectful and compassionate
  • Dependable and responsible
  • Time management
  • Problem-solving
  • Personal hygiene assistance
  • Relationship building
  • Patient care
  • Emotional support
  • Elderly care
  • Housekeeping
  • Heavy lifting
  • At-home care instruction
  • Client satisfaction
  • Personal care worker

Timeline

Care Assistant

Rescare Group Home
01.2024 - 03.2025

Caregiver

Out And About People
03.2022 - 09.2024

Customer Service Representative

Burlington
09.2021 - 01.2022

Cashier

Dunkin' Donuts
04.2018 - 01.2020

Biscayne High School

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Tynyia Billingslea