Hi, I’m
Tyona Mckoy
Healthcare Administration
Atlanta,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
years of professional experience
2
Certifications
Work History
Arthritis & Rheumatology Center PC
Prior Authorization Specialist
02.2024 - Current
Job overview
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Optum Rx
Prior Authorization Specialist
10.2023 - 01.2024
Job overview
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Achieved high success rate in obtaining authorizations by effectively demonstrating medical necessity through comprehensive documentation and clear communication with insurance companies.
Walmart Pharmacy
Pharmacy Technician
01.2023 - 10.2023
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Heartland Healthcare Services
Control Room Supervisor
03.2020 - 10.2022
Job overview
- Adhered to strict quality control standards, consistently delivering reliable services while maintaining the highest levels of professionalism
- Enhanced control room efficiency by implementing streamlined processes and procedures.
BioMatrix Specialty Pharmacy
Prior Authorization Coordinator
01.2019 - 01.2020
Job overview
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
- Collected and processed patient liability statements prior to service.
Walgreens Pharmacy
Lead Pharmacy Technician
01.2017 - 01.2019
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Stocked, labeled, and inventoried medication to keep accurate records.
CVS Pharmacy
Pharmacy Technician
01.2015 - 01.2017
Job overview
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medmerica Pharmacy
Pharmacy Technician
01.2012 - 01.2015
Job overview
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured and compounded medications following standard procedures.
Education
All State Career SchoolBaltimore, MD
Certificate from Pharmacology
01.2012
Churchhill High SchoolEugene, OR
High School Diploma
01.2002
Skills
Prior Authorization Process
Medical Appeals Handling
Patient Referrals
CPT coding knowledge
Dates - Format
MM/DD/YY
Certification
- Licensed National- Excpt Z6J5M5C8 expires 2026
- Licensed Georgia State - PHTC069842 Expires 06/2025
Timeline
Prior Authorization Specialist
Arthritis & Rheumatology Center PC
02.2024 - Current
Prior Authorization Specialist
Optum Rx
10.2023 - 01.2024
Pharmacy Technician
Walmart Pharmacy
01.2023 - 10.2023
Control Room Supervisor
Heartland Healthcare Services
03.2020 - 10.2022
Prior Authorization Coordinator
BioMatrix Specialty Pharmacy
01.2019 - 01.2020
Lead Pharmacy Technician
Walgreens Pharmacy
01.2017 - 01.2019
Pharmacy Technician
CVS Pharmacy
01.2015 - 01.2017
Pharmacy Technician
Medmerica Pharmacy
01.2012 - 01.2015
All State Career School
Certificate from Pharmacology
Churchhill High School
High School Diploma
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