Tyonna Albertson
North Vernon,IN
Summary
Versatile Office Manager with a proven track record at BSM Groups LLC, excelling in organizational skills and customer relations. Streamlined operations and enhanced communication, leading to increased efficiency. Skilled in office administration and adept at building strong client relationships, demonstrating exceptional administrative support and a commitment to confidentiality and facility management.
Overview
21
21
years of professional experience
Work History
Office Manager
BSM Groups LLC
09.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
- Oversaw office inventory activities by ordering and requisitions, stocking, and receiving shipments.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open communication channels to promptly address concerns or issues.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Site Manager
MJV Group
09.2003 - 12.2019
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Education
High School Diploma -
Bethel High School
Hampton, VA06-1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Administrative support
- Clerical support
- Relationship building
- Mail handling
- Inventory control
- Event coordination
- Facility management
- Travel coordination
Timeline
Office Manager
BSM Groups LLC
09.2022 - Current
Site Manager
MJV Group
09.2003 - 12.2019
High School Diploma -
Bethel High School
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