Summary
Work History
Education
Skills
Certification
Availability
References
Timeline
OfficeManager
Typana Edwards

Typana Edwards

Management Analyst, Coach and Mediator
Charlotte,North Carolina

Summary

23 year Army Veteran

Senior Level Human Resource Management Expert

Organizational Development

Analyst

Equal Employment Opportunity Specialist

Victim Advocate.

Security Clearance

Work History

Financial Management Analyst

US CYBER COMMAND
09.2023 - Current
  • Serves as an expert on the agency financial systems, providing oversight on accounting processes for the agency
  • Established a training program and act as the training coordinator, overseeing regular training on the supported financial systems for the entire agency
  • Communicates and coordinates with all USMS sub-offices to resolve accounting and financial systems problems
  • Develops and/or revises agency financial directives, policies, and procedures related to the US Army financial systems
  • Analyses, interprets, and extracts financial data from various financial systems
  • Utilized computer software programs to develop charts and worksheets to depict financial status or comparative analysis
  • Prepares papers to convey and interpret study findings for use by other professionals
  • Prepares and presented briefings on various financial policies and procedures; participated in and conducted meetings at all levels of the organization
  • Develop training programs/courses using SharePoint, while researching difficult topics; and providing technical guidance/ consultation regarding process improvement
  • Provides higher headquarters with reports, evaluated information, budgetary proposals, and similar products necessary for effective direction of program operations
  • Responsible for actions and documentation pertaining to civilian pay audit readiness in accordance with current audit readiness regulation/handbooks.

Analyst III, Business Solutions Coach

WM Corporation
01.2022 - 09.2023
  • Executed the market strategic capital budget, ensuring effective use of the budget through asset allocation; ensures appropriate spare ratio and asset disposal
  • Influenced strategic direction through analysis of budget and workforce projections and plans, congressional mandates, administration goals/priorities, and mission needs
  • Executed necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations
  • Analyzed, interprets, and extracts financial data from various financial systems
  • Ensured through root cause investigations for all injuries and incidents, following up with consistent discipline and retraining
  • Performed analysis of financial and cost data on a regular basis and by special request
  • Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations
  • Interacted with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contract, and negotiate new contracts
  • Worked with functional groups to resolve employee relations and labor relations issues, makes recommendations based on research, initiative, and sound judgment at the corporate level
  • Briefed executive level leadership on projects status for all projects/programs within the People Division
  • Formulated recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of project and program operations
  • Utilized computer software programs to develop charts and worksheets to depict financial status or comparative analysis
  • Provide input and support the development of various reports, information papers, white papers, presentations, and other deliverables that succinctly characterize the problem in lay person language
  • Works with project management systems (i.e., work breakdown structures, integrated master schedules, standard operating procedures, etc.)
  • Documents analytical, technical, and customer service skills to all levels of the organization
  • Wrote technical documents such as information papers, regulations, and standard operating procedures
  • Manages and provides customer service, supports, addresses issues, resolve problems and provide recommendations.

Senior Equal Opportunity & Diversity Instructor/Facilitator

Defense Equal Opportunity Manager Institute (US Army)
05.2019 - 12.2021
  • Advised managers and supervisors on how to develop or enhance an organization's Equal Employment Opportunity and Equal Opportunity Program
  • Provided technical advice and guidance, outlined policies objectives, and set priorities
  • Advised managers on courses of actions to eliminate barriers to Equal Employment Opportunity and Equal Opportunity
  • Assessed an organization's progress towards meeting affirmative employment goals; built and maintain relationships with a diverse population of community members and organizations
  • Developed training programs/courses using SharePoint, while researching difficult topics; and providing technical guidance/ consultation regarding process improvement
  • Managed various committees and groups of diverse and multi-functional managers
  • Mediated, advised, and communicated EO/EEO policies, assisting management officials in the in-depth analysis of workforce data/analysis of equal opportunity/ equal employment barriers
  • Clarified issues involved in Equal Employment Opportunity complaints and determined the need to initiate action to obtain personnel, funds, and equipment to manage a viable, proactive EO and EEO program
  • Evaluated Equal Employment Opportunity (EEO) compliance and effectiveness IAW laws, policies, and regulations internal and/or external to the organization
  • Developed recommendations for program officials and supervisors and strived to have viable recommendations accepted by operating branch components
  • Developed of multi-year action plans to remove identified barriers, Coached, mentored, and taught Mediation across all Military Branches
  • Served as a liaison between five branches of service to provide responsive service to officials, senior personnel, and employees within the Command
  • Trained interpersonal and relationship skills within communities and assessed organizational progress towards meeting affirmative employment goals
  • Applied diversified knowledge and skills related to Sexual harassment and Sexual assault prevention and Equal Opportunity to develop policies, guidelines and initiatives.

Senior Enlisted Advisor (1SG)

United States Military Entrance Processing Station (USMEPCOM)
01.2016 - 05.2019
  • Senior Enlisted advisor of a joint staffed overseeing over enlistment contracts, medical screenings, and Armed Services Vocational Aptitude Battery tests
  • Exercised appropriate management responsibility (primary duty) over a recognized organizational unit with a continuing function, and regularly directed 20 or more employees
  • Advised staff members regarding publication policies, procedures, and governing guidelines
  • Provided higher headquarters with reports, evaluated information, budgetary proposals, and similar products necessary for effective direction of program operations
  • Utilized computer software programs to develop charts and worksheets to depict financial status or comparative analysis
  • Responsible for actions and documentation pertaining to civilian pay audit readiness in accordance with current audit readiness regulation/handbooks
  • Lead projects and programs and recommended improvements in program operations to promote efficiency and cost savings
  • Provided technical advice and guidance, outlined policies objectives, and set priorities
  • Defined the problem or issue; researched, gathered, consolidated, and analyzed information; developed approaches and alternatives, and made recommendations for consideration and resolutions.

Professional Development Non Commission Officer 79R

United States Army Recruiting Command
01.2015 - 09.2016
  • Communicated significant issues or trends to commanders and senior management officials
  • Briefed commanders and publicizes summary statistical data pertaining to strength management
  • Evaluated program operations for quality, regulatory compliance, and effectiveness of service to commanders, managers, supervisors, and employees throughout the serviced population
  • Counseled individuals to help them understand and overcome personal, social, or behavioral problems
  • Ensured that policy interpretations are prepared that correctly resolve publications, inquires, problems and conflicts
  • Identified ways to breakdown complex topics, and present a clear and manageable solutions
  • Facilitated weekly meeting to discuss goals, team performance, trends, awards and upcoming events.

Senior Sexual Assault Response Coordinator

Soldier Support Institute
12.2013 - 01.2015
  • Provided policy, guidance, and other information for victims of sexual harassment and sexual assault
  • Provided program direction and guidance to all concerning reporting procedures, confidentiality, training, safety tips and resources
  • Participated in evaluations, management audits and similar reviews to identify systemic problems
  • Conducted prevention activities to reduce or eliminate sexual harassment and sexual assault
  • Attended NOVA conference and earned 21 Continuing Education Units required to maintain D-SCAAP Accreditation
  • Analyzed and communicated program objectives, policies, operations, and resource data
  • Provided professional and comprehensive advocacy services to individuals exhibiting a wide variety of issues related to being a victim or survivor of sexual harassment or sexual assault
  • Conducted mediations, focus groups, and coordinated team building exercises to build cohesion
  • Served as a liaison between multiple commands and city and state entities
  • Identified programs problems areas, discrepancies, and trends to determine areas of improvements
  • Identified priorities advising management on specific SHARP concerns and preventing Sexual harassment and Assault
  • Set and adjusted short-term priorities, was responsible and accountable for meeting goals, objectives, and deadlines set by higher Command
  • Provided written and oral communication to develop and deliver briefings, project papers, staff reports and correspondence to senior military/civilian personnel
  • Initiated, designed, monitored, reviewed, and assessed SHARP Program prevention activities
  • Trained countless Victim Advocates in policies and procedures of the SHARP program, victimology surrounding sexual assault and drug facilitated sexual assault.

Equal Opportunity Advisor/Sexual Assault Program Specialist

United States Army Central
12.2010 - 12.2013
  • Served as the principal staff advisor and consultant with respect to the Equal Opportunity (EO)/ Equal Employment Opportunity (EEO) Program to the command staff/managers/supervisors/employees and subordinate commanders/managers/supervisors/employees at the various geographical locations throughout USARCENT
  • Communicated (i.e., written, and oral) Equal Employment Opportunity (EEO) rights, responsibilities, management directives, policies, and/or regulations to employees, supervisors, and/or other pertinent individuals
  • Ensured all requirements for complaint processing are in compliance with regulations and laws
  • Ensured all soldiers and employees are cognizant of discrimination complaint procedures; by communicating allegations of discrimination too managers, supervisors, and employees
  • Conducted mediations, focus groups, and coordinated team building exercises to build cohesion to assess the effectiveness of the Equal Employment Opportunity complaints process
  • Reviewed, analyzed, and evaluated command wide EO and EEO programs initiatives and activities to identify barriers
  • Directed and managed the EO program and endorsed all phases of design, planning, organizing, marketing, executing, reviewing, and evaluating the program at a major Army service component command
  • Directed and managed the EO/EEO program and endorsed all phases of design, planning, organizing, managing, marketing, executing, reviewing, complaint adjudication and evaluating the program at a major Army service component command
  • Provided professional and comprehensive advocacy services to individuals exhibiting a wide variety of issues related to being a victim or survivor of sexual harassment or sexual assault
  • Conducted professional level and administrative educational and interactive training workshops/seminars to victims of sexual harassment and sexual assault
  • Ensured victims of sexual assault receive all needed guidance and emotional support during administrative, medical, investigative, and legal procedures, and that victims understand the processes involved.

Senior Human Resource NCOIC (Noncommission Officer In Charge)

88th Brigade Support Battalion
11.2008 - 12.2010
  • Worked independently planed and organized the way ahead for a fast-paced Battalion S-1
  • Planed and performed day-to-day work, determined the general approach and methods to use, monitored progress and evaluated staff accomplishments
  • Received and analyzed reports such as status of funds, negative unliquidated obligations, suspense lines, abnormal balances, cost overruns, and unmatched transactions
  • Supervised all areas in human resources to include strength, management, records management, separation services, promotions, enlisted evaluation reports, awards, legal, medical, mail and finance
  • Applied analytical and evaluation methods and techniques to issues or studies concerning the efficiency and effectiveness of the records management and mail center operations mission area and incorporate improvements
  • Responsible for tracking, processing, and uploading evaluations, maintaining rating schemes
  • Outlines policy objectives, sets priorities, and provided technical advice and guidance
  • Performed Personnel Management and Administration Functions
  • Ensured staff status and changes were promptly communicated through an effective system of evaluation and feedback
  • Demonstrated strong command of analytical writing and knowledge to ensure documents adhere to U.S
  • Army writing standards.

Education

Master's degree -

Western Governors University
05.2024

Bachelor's degree -

Morris College
12.2022

Skills

  • Internal Controls
  • Budget Development
  • Stakeholder Communication
  • Relationship Management
  • Business Intelligence
  • Variance Analysis
  • Organizational Development
  • Decision Support
  • Trends Analysis
  • Needs Assessment
  • Statistical Analysis
  • Business Planning
  • New Client Acquisition
  • Client Relationship Development
  • Business Development
  • Effective Communication
  • Team Collaboration
  • Active Listening
  • Performance Analysis
  • Analytical Thinking
  • Problem-Solving
  • Time Management
  • Relationship Building
  • Team building

Certification

  • Emotional Intelligence level 1 (DEOMI), Patrick AFB, FL, 2020
  • Common Faculty Development Course (CFD-IC) (DEOMI), Patrick AFB, FL, 2019
  • HR Plans and Operations Course, Fort Jackson, SC, 2014
  • Sexual Harassment and Assault Prevent 7 week Course, Fort Leavenworth, KS, 2014
  • United States Army Instructor Course (Soldiers Support Institute), Fort Jackson, SC, 2013
  • Equal Opportunity Advisor Course (DEOMI), Patrick AFB, FL, 2011
  • Mediation Course (DEOMI), Patrick AFB, FL, 2011
  • Cultural Awareness and Diversity Certification, Cape Canaveral AFS, FL, 11/2020

Availability

Permanent, Telework, Full-time

References

Steven Downey, Department of the Army, Senior Investigator (Inspector General), 785-375-3641, steven.downey2@yahoo.com


Antez Gilbert, Waste Management, Training & Business Optimization Coach, 210-709-4254, antezgilb@wm.com


Annie Butler, USCYBERCOM, Financial Management Officer, 615-624-2604, annelb36@icloud.com

Timeline

Financial Management Analyst

US CYBER COMMAND
09.2023 - Current

Analyst III, Business Solutions Coach

WM Corporation
01.2022 - 09.2023

Senior Equal Opportunity & Diversity Instructor/Facilitator

Defense Equal Opportunity Manager Institute (US Army)
05.2019 - 12.2021

Senior Enlisted Advisor (1SG)

United States Military Entrance Processing Station (USMEPCOM)
01.2016 - 05.2019

Professional Development Non Commission Officer 79R

United States Army Recruiting Command
01.2015 - 09.2016

Senior Sexual Assault Response Coordinator

Soldier Support Institute
12.2013 - 01.2015

Equal Opportunity Advisor/Sexual Assault Program Specialist

United States Army Central
12.2010 - 12.2013

Senior Human Resource NCOIC (Noncommission Officer In Charge)

88th Brigade Support Battalion
11.2008 - 12.2010

Master's degree -

Western Governors University

Bachelor's degree -

Morris College

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Typana EdwardsManagement Analyst, Coach and Mediator