TYPHANIE GRIFFIN

I educate and assist clients with financial well being practices and the understanding of money management . I communicate with the customers clearly and respectively as well as resolve customer issues that may arise. I provide effective and efficient use of the clients time by utilizing time management and multi tasking skills. As I advance in my knowledge, I have been entrusted on multiple occasions to mentor newly hired employees for job success.

In my previous position I would take ownership of escalated issues which requires the knowledge of numerous products and services. In this customer focus position I personalize each customers unique experience while implementing strategies that ensure customers have a positive experience with the organization, its products, and services. I have exceeded all expectations while in this position including monthly and yearly goals. I have been recognized by numerous clients, colleagues , and superiors on my professionalism and ability to perform.

I help clients with their financial well being and the understanding of money management.I communicate with customers clearly and respectfully as well as resolve customer issues that may arise. I am efficient with the customers time by multitasking and using my resources. As I advanced in my knowledge, I am able to analyse the information given and find a resolution in a timely manner.