Tyquan Abson

• Specialize in facilitation and mentoring personnel within the workplace

• Supervised teams up to 30 employees to meet Operational goals

• Analyze training, onboarding, and support outcomes to help identify ways to streamline internal processes, optimize customers touchpoints and recommend possible improvements to the technology platform.

•Developed multiple training projects/initiatives to meet the needs of our clients

• Worked with central management to identify, plan, align, and address training needs.

• Monitored training reports within learning management system for respective roles to promote initial and annual training completion.

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

• Built constructive trainer and vendor relationships for successful program delivery.

• Produced training manuals, presentations and resources for enhanced learning.

• Coordinated with department leaders to identify training needs and develop targeted solutions.

• Facilitated high-quality training program delivery to employees and external stakeholders.

• Facilitated virtual, in-person and blended learning sessions.

• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

• Enhanced employee performance by developing and implementing comprehensive training programs.
• Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
• Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
• Collaborated with department managers to design customized training plans aligned with organizational goals.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.