Summary
Overview
Work History
Education
Skills
Timeline
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Tyquan Green

Decatur,GA

Summary

To obtain a challenging position with a progressive organization that will allow me to utilize my initiative and leadership skills.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Hertz Car Rental
11.2022 - 10.2023
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Implemented staff training programs that improved service quality and increased customer loyalty.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Motivated, trained, and disciplined employees to maximize performance.

Warehouse Worker /Assistant Manager

Amazon.Inc
11.2018 - 11.2022
  • Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
  • Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
  • Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Prepared necessary documentation for outbound shipments, ensuring compliance with carrier requirements and regulations.
  • Received and processed warehouse orders using handheld scanner.
  • Continually trained and coached new employees to increase production.

Warehouse Worker

Chewy Warehouse
01.2018 - 11.2018
  • Mentored junior staff members, offering guidance and support to facilitate career growth within the company.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.

Crew Member

McDonald's
10.2016 - 01.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Crew Member

Kick's USA
09.2016 - 01.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Improved management skills by participating in rigorous training programs and workshops.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.

Education

High School Diploma -

Malcolm X Shabazz High School
Newark, NJ
06.2018

Skills

  • Recruiting and Interviewing
  • Employee Performance Evaluations
  • Employee Scheduling
  • Microsoft , Powerpoint 4
  • Customer Service
  • Front Office Management

Timeline

Assistant Manager

Hertz Car Rental
11.2022 - 10.2023

Warehouse Worker /Assistant Manager

Amazon.Inc
11.2018 - 11.2022

Warehouse Worker

Chewy Warehouse
01.2018 - 11.2018

Crew Member

McDonald's
10.2016 - 01.2018

Crew Member

Kick's USA
09.2016 - 01.2018

High School Diploma -

Malcolm X Shabazz High School

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Tyquan Green