Tyquan Robinson
McKinney,TX
Summary
Highly skilled driven leader and Certified IT Professional with over 10 years of advanced knowledge and training in analytical intelligence and effective communication. Respected team lead that is proficient at delegating tasks and specific skill sets to successfully complete any assigned project. Authorized to work in the US for any employer. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Skilled Production Worker offering [Number] years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
9
9
years of professional experience
1
1
Certification
Work History
I.T Production Associate
RetailNext
01.2022 - Current
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Evaluated emerging technologies for potential benefits or drawbacks in relation to existing infrastructure.
- Conducted thorough risk assessments to identify potential vulnerabilities in the IT infrastructure and recommend mitigating strategies.
- Played a key role in successful technology deployments, ensuring smooth transitions from legacy systems while minimizing disruption to daily operations.
Installation Technician/ Tower Climbing
One Ring Networks
07.2021 - Current
- Provided installation and repair services to business customers
- Act as remote hands for NOC engineers during service activation and troubleshooting
- Installs, terminates, tests and repairs of Category 3, 5, and 5E premise wiring according to TIA-568B standards
- Terminations include RJ45 connectors, biscuit and wall jacks, 66/110 punch down blocks
- Installation of premise hardware, including but not limited to, plywood back boards, conduit, structured cabling, patch panels, UPS, PDU, relay racks, data cabinets, and NEMA boxes
- Installation of network hardware, including but not limited to, switches, routers, firewalls, IP phones, Analog Telephone Adapters, media convertors, wireless access points, microwave radios and dishes
- Climbs and works on towers for the purpose of installing, replacing or equipment
- Ability to learn / use company software, hardware, and related systems
- Contributes to our 24 x 7 support by participating in rotating on-call shifts.
TLE Technician
Wal-Mart
05.2015 - 07.2021
- Educated personnel and operated as the go-to I.T
- Trainer for technical issues
- Engage customers to uncover needs in terms of product and quality services by demonstrating technical selling skills and product knowledge
- Operated Pneumatic tools and air compressors and examined vehicles to determine the extent of damage or malfunctions
- Communicated with customers regarding vehicle issues and potential repairs
- Contributed to repeat and referral business by using strong customer service and problem-solving skills
- Greet customers, answered questions about policies, services, and products, processed financial transactions, and provided excellent customer service.
Sales Associate
Enterprise Rent-A-Car
05.2018 - 05.2019
- Provided outstanding customer service while maximizing sales and serving as a positive role model for team members
- Performed strategic thinking to achieve optimal customer experience and meet customer needs while maintaining focus on team leadership and innovation
- Established trusting and positive relationship with corporate and prospective clients while makes their car rental experiences highly commendable
- Revolutionized customer service experience by creating targeted training program
- Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
Education
Bachelors of Science in Computer Science -
University of Arkansas
Monticello, ARAssociate's degree in Information Technology -
MyComputerCareer.com-TechSkills
Garland, TXAssociate Degree in Business - Business
University of Arkansas At Monticello
Monticello, AR05.2019
Skills
- PL/SQL Oracle
- MySQL Database Management
- Information Technology Systems
- Troubleshoot WAN/LAN
- JBuilder XML Flash Swing ASP CSS & HTML
- Tomcat Apache and IIS Web servers
- Ajax VB & Shell scripting languages
- RIPv2, OSPF & EIGRP
- DNS & DHCP Systems
- Basic Network Troubleshooting
- Recruitment & Retention
- Computer Diagnostics & Repair
- Computer Architecture
- TACACS and RADIUS
- Linux
- Cabling (1 year)
- Efficient multitasking
- Packaging and Labeling
- Production Support
- Computer Skills
- Time Management
- Problem-Solving
- Friendly, Positive Attitude
Certification
- (In Progress) CompTIA A+
- CompTIA Network+
- OSHA 10
Timeline
I.T Production Associate
RetailNext
01.2022 - Current
Installation Technician/ Tower Climbing
One Ring Networks
07.2021 - Current
Sales Associate
Enterprise Rent-A-Car
05.2018 - 05.2019
TLE Technician
Wal-Mart
05.2015 - 07.2021
Bachelors of Science in Computer Science -
University of Arkansas
Associate's degree in Information Technology -
MyComputerCareer.com-TechSkills
Associate Degree in Business - Business
University of Arkansas At Monticello
Similar Profiles
Kelli BrownKelli Brown
Operations Manager at RetailNext, inc.Operations Manager at RetailNext, inc.
Daniyal IqbalDaniyal Iqbal
Senior Accountant at Prophix Software Inc.Senior Accountant at Prophix Software Inc.
Tatyana McCoyTatyana McCoy
Lead Teacher at Childcare NetworkLead Teacher at Childcare Network
Ebony WhiteEbony White
Accounts Payable Technician at City Of McKinneyAccounts Payable Technician at City Of McKinney
Erika RodriguezErika Rodriguez
Patient Care Technician at Baylor Scott & White CentennialPatient Care Technician at Baylor Scott & White Centennial