Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
INTERNSHIP
OTHER EXPERIENCE
OTHER RELEVANT EXPERIENCE
Hobbies
Timeline
Generic
Tyquanda Wilcox

Tyquanda Wilcox

McAllen,TX

Summary

Efficient, diligent, and integrity-driven professional seeking to contribute to a prestigious organization. Dedicated to propelling the company to new heights and boosting profitability while fostering strong customer relationships. With extensive experience and exceptional communication skills, confident in achieving utmost customer satisfaction.

Overview

13
13
years of professional experience

Work History

Window Clerk

United States Postal Service
11.2016 - Current
  • Enhanced efficiency in mail handling by bundling.
  • Required to handle heavy sacks of mail or parcels weighing 70 pounds.
  • Demonstrated flexibility and proficiency in managing varied tasks effectively.

Stocker

Wal-Mart
03.2016 - 08.2016
  • Monitor store activities while providing high level of customer service
  • Constantly, bending and standing
  • Put freight out when requested
  • Greet customer as they approach my area
  • Completed tasks such as testing and courses that pertain to my position

City carrier (Temp)

United States Postal Service
09.2014 - 05.2015
  • Case all routes in a mail sequence for delivery
  • Walk and stand for long period of times
  • Operate the mail vehicle and walk different loops
  • Perform the duties and a safe and fast manner

Gate Agent

American Airlines
11.2013 - 07.2014
  • Verifies names of the passengers
  • Directs passengers to air-terminal facilities
  • Opens gate or allows passengers to board airplane
  • Assists elderly, disabled, or young passengers to board or depart from the airplane, and to Move passengers in their wheelchairs

Call center (Temp)

Randstad
06.2012 - 12.2012
  • Answering inbound calls (High Volume)
  • Assisting senior citizens with their upcoming benefits for the prior year
  • Resolve any questions they may have about deductibles and billing

Hostess

Walt Disney world
02.2012 - 05.2012
  • Hostess assesses the dining room and, if an accommodating table is available
  • Escorts the guests to the dining room
  • As guests arrive I greet them with high level of customer service

Sales Associate

Armani Exchange
09.2011 - 01.2012
  • Helped consumers with general promotions in store and all store products
  • Stocked all the products on the shelves in well manner
  • Responsible for handling all cash register duties
  • Understood all the responsibilities at work place including safety

Education

Business

Broward College
Miami, FL
01.2025

Office Assistant

Job Corps Center
Jacksonville, FL
03.2011

High School Diploma - undefined

Miami Northwestern
Miami, FL
02.2011

Skills

  • Windows Vista, Windows XP, Mac
  • Access, PowerPoint, Word, QuickBooks, FAS, Hyperion, Quicken
  • Basic computer hardware assembly and component/device replacement
  • Learns new software applications quickly

SUMMARY OF QUALIFICATIONS

  • Goal-oriented professional and demonstrate strong communication and interpersonal skills.
  • Effective critical thinking, organizational and planning experience.
  • Strong work ethic with demonstrated success in both teamwork and individual situations. Strengths include quantitative analysis, planning, project management and program execution.
  • PC Proficient with Microsoft Office Suite
  • Internet Savvy,50-55 wpm

INTERNSHIP

  • Office Assistant, Job Corps Center, Jacksonville, FL,11/2010 -03/2011
  • Responsible for office assistant activities including: answering switchboard phone system, taking and distributing comprehensive messages, faxing, and copying
  • Greet and assist clients and potential students with high level of customer service, in the office and over the telephone
  • Assisted staff member with creating, organizing and labeling a new filing system

OTHER EXPERIENCE

  • Coach (Summer Job), Gwen Cherry Park, Miami, Florida,04/2005-08/2005
  • Developed activities and outings that inspired cognitive and social stimulation
  • Offered emotional support to clients and their families and helped to educate them on medical topics
  • Aided clients with transportation, appointments, shopping, cooking, and housework
  • Received a97% rating and got a commendation for meeting all requirements

OTHER RELEVANT EXPERIENCE

Types50 WPM and excellent10 key calculator skills

Hobbies

Love to help people it’s my passion. Everyday knowing I could be of service to someone who needs my help is awarding.

Timeline

Window Clerk

United States Postal Service
11.2016 - Current

Stocker

Wal-Mart
03.2016 - 08.2016

City carrier (Temp)

United States Postal Service
09.2014 - 05.2015

Gate Agent

American Airlines
11.2013 - 07.2014

Call center (Temp)

Randstad
06.2012 - 12.2012

Hostess

Walt Disney world
02.2012 - 05.2012

Sales Associate

Armani Exchange
09.2011 - 01.2012

Business

Broward College

Office Assistant

Job Corps Center

High School Diploma - undefined

Miami Northwestern
Tyquanda Wilcox