Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyquisha Hart

Charlotte,NC

Summary

Dynamic and results-driven professional with extensive experience at Harris Teeter, excelling in customer service and problem-solving. Proven ability to enhance inventory accuracy and promote team collaboration, ensuring optimal shopping experiences. Recognized for maintaining a clean and organized environment while delivering exceptional support, leading to increased customer satisfaction.

Overview

10
10
years of professional experience

Work History

Team Associate

Walmart
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.

Scanning Coordinator

Harris Teeter
09.2021 - 06.2023
  • Demonstrated excellent problem-solving skills by addressing inventory or pricing issues promptly, ensuring minimal disruption to store operations.
  • Enhanced inventory accuracy by diligently scanning and updating product information in the system.
  • Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
  • Collaborated with team members to maintain an organized, clean, and well-stocked store environment for optimal shopping experiences.
  • Ensured customer satisfaction with accurate pricing by regularly auditing shelf tags and updating prices as needed.
  • Facilitated smooth department transitions during seasonal changes or promotional events by proactively updating product information and adjusting displays as needed.
  • Assisted customers with locating products or answering questions regarding pricing, contributing to a positive shopping experience.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Kept records of production, tracked returned goods and took down and replaced new shelf tags.
  • Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
  • Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
  • Executed correct signage placement in each aisle and department and replaced missing signs before store opening.

Deli Clerk

Harris Teeter Grocery Store
03.2019 - 07.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Offered product samples to customers, generating additional sales through taste-testing.

Cashier

Bojangles' Famous Chicken 'n Biscuits
03.2015 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Northern High School
Durham, NC
06-2017

Skills

  • Meeting facilitation
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Following instructions
  • Positive attitude
  • Cleaning
  • Attention to detail

Timeline

Team Associate

Walmart
06.2023 - Current

Scanning Coordinator

Harris Teeter
09.2021 - 06.2023

Deli Clerk

Harris Teeter Grocery Store
03.2019 - 07.2021

Cashier

Bojangles' Famous Chicken 'n Biscuits
03.2015 - 03.2018

High School Diploma -

Northern High School

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