Tyquisha Jenkins
Long Beach,CA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
22
22
years of professional experience
Work History
Receptionist
American Dad
Los Angeles, CA
08.2018 - Current
- Verified visitors' identification cards before allowing access to the building.
- Assisted with special projects assigned by management when required.
- Compiled data from various sources into organized reports for management review.
- Updated daily log book with information about visitors entering the premises.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
Parking Attendant
ABM Parking Services
Los Angeles, CA
10.2012 - 08.2018
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- Greeted customers and provided information about parking fees, regulations and services.
- Performed minor maintenance tasks such as changing light bulbs, cleaning signs.
- Assisted customers with finding available spaces in the lot.
- Prevented unauthorized access into restricted areas of the facility.
- Observed safety protocols at all times while performing job duties.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Resolved customer complaints in a professional manner while following established guidelines.
- Assisted other staff members with various duties as requested by management.
Manager
McDonald's
Lakewood, CA
06.2011 - 08.2012
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted performance reviews for team members.
- Created monthly reports for senior management summarizing operational performance metrics.
Night Stocker
Toys"R"Us
Lakewood, CA
10.2008 - 04.2010
- Replenished supplies of bags, boxes, and other necessary materials as needed.
- Received and unpacked deliveries of store merchandise.
- Adhered to company safety policies while working around heavy machinery and equipment.
- Restocked shelves with merchandise from back room storage area.
- Loaded trucks with outgoing orders for delivery to other stores or warehouses.
- Conducted weekly physical inventory counts of all products in stock.
- Identified damaged goods and reported them to supervisor for return.
Cashier
McDonald's
Long Beach, CA
02.2003 - 07.2006
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
High School Diploma -
Long Beach Jordan High School
Long Beach, CA06-2005
Some College (No Degree) -
Long Beach City College
Long Beach, CASkills
- Visitor verification
- Report compilation
- Inventory management
- Customer service
- Office organization
- Data entry
- Task prioritization
- Attention to detail
- Problem solving
- Leadership experience
- Telephone skills
- Organization skills
- Appointment scheduling
- Positive and professional
Timeline
Receptionist
American Dad
08.2018 - Current
Parking Attendant
ABM Parking Services
10.2012 - 08.2018
Manager
McDonald's
06.2011 - 08.2012
Night Stocker
Toys"R"Us
10.2008 - 04.2010
Cashier
McDonald's
02.2003 - 07.2006
High School Diploma -
Long Beach Jordan High School
Some College (No Degree) -
Long Beach City College
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