Tyquon Wilson
Fayetteville,NC
Summary
Goal-oriented employee with a strong desire to learn and excel in order to achieve optimum career growth. Experienced in customer service and social networking, known for maintaining a positive attitude under pressure and efficiently executing daily tasks. Recognized by colleagues as 'the miracle worker' for consistently completing tasks in record time, allowing for exceptional customer assistance. Composed and enthusiastic even during busy periods, ensuring accurate orders and providing excellent support. Committed to improving company reputation and seeking leadership opportunities for continuous enhancement and improvement.
Overview
9
9
years of professional experience
Work History
Lift Department Supervisor
Rooms To Go Distribution Center
05.2023 - 11.2023
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of [18] employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Life Operator Level 2
Rooms To Go Distribution Center
03.2021 - 11.2023
- Managed and organized products that were received from the docks
- Managed delivery routes, consolidate, straighten and cleaned racks as directed
- Operate heavy equipment to work on production-oriented fulfillment and replenishment
- Effectively performed the practice of utilization as it relates to company products, bulk areas, and racks
- Follow all warehousing, shipping, and handling legislation requirements
Perishable Selector
Warehouse Probationary Distribution Center
08.2015 - 11.2018
- Perform any shipping and receiving task that may be assigned by supervisor or appropriate designee
- Complete all documents related to shipping and or receiving tasks assigned
- Select and palletize grocery, produce, meat, frozen food, and daily orders for shipment to retail stores accurately
- Operate pallet jacks, forklifts, and other material handling equipment in a safe and efficient manner
- Perform pre-operational check of pallet jacks or forklifts according to company policy
- Follow good sanitation practices; keep work area clean and free of debris
- Make recommendations for modifications to procedures or processes impacting their work group or distribution center that will maximize efficiency, productivity and reduce costs
Quality Assurance Technician
Smithfield
03.2015 - 08.2015
- Assures consistent quality of production by developing and enforcing good, automated manufacturing practice (GAMP) systems; validating processes; providing documentation; managing staff
- Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change
Education
No Degree - Welding
Fayetteville Technical Community College
Fayetteville, NC05.2024
High School Diploma -
E.E. Smith High School
Fayetteville, NC06.2007
Skills
- Skilled at learning new concepts quickly
- Working well under pressure
- Communicating ideas clearly and effectively
- Operating pallet jack
- Operating forklift
- Working with minimal supervision
- Using provided training materials
- Resolving issues quickly and accurately
- Communicating effectively both verbally and in writing
- Thinking quickly and logically
- Ensuring expedient response to inquiries
- Signaling to operators of construction equipment
- Facilitating alignment, movement, and adjustment of machinery to conform to grade specifications
- Customer Service
- Problem Resolution
- Workplace Safety
- Problem-Solving
- Staff Supervision
Timeline
Lift Department Supervisor
Rooms To Go Distribution Center
05.2023 - 11.2023
Life Operator Level 2
Rooms To Go Distribution Center
03.2021 - 11.2023
Perishable Selector
Warehouse Probationary Distribution Center
08.2015 - 11.2018
Quality Assurance Technician
Smithfield
03.2015 - 08.2015
No Degree - Welding
Fayetteville Technical Community College
High School Diploma -
E.E. Smith High School
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