Hi, I’m
Tyr Jackson Jr.
Winter Springs,FL
Summary
Currently a successful Executive with over 16 years of demonstrated ability in delivering mission-critical results. I have held multiple leadership roles allowing insight to different aspects of my business from various perspectives. Offering outstanding communication and cross-cultural team management skills. Involved in project management involving communication and collaborations with contractors and vendors. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
8
years of professional experience
Work History
Target
EXECUTIVE TEAM LEAD
03.2019 - 02.2024
Job overview
- Manages leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences
- Partners with multiple corporate level leaders, Business Partners, and District Directors
- Supports leadership by creating schedules to accommodate business needs and team members
- Builds rapport within important relationships to accomplish mutual goals
- Trains team members in successful strategies to meet operational expectations
- Engages in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path.
- Mentored junior staff members, providing guidance on career development and professional growth opportunities.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Monitored customers and their feedback for signs of service concerns and collaborated with other leaders on solutions.
- Streamlined operational processes, reducing overhead costs and increasing overall efficiency within the organization.
- Utilizes knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies
- Plans and sets department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
Target
TEAM LEAD
04.2016 - 03.2019
Job overview
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
University of North Carolina At AshevilleAsheville, NC
Bachelor of Science from Business Management
01.2018
Asheville Buncombe Technical Community CollegeAsheville, NC
Associate Of Business Administration
01.2014
Skills
- Adaptable to Changing Demands
- Business Leadership
- Brand Experience
- Coaching and Training
- Communication
- Company Standards
- Computer Proficiency
- Continuous Development
- Customer Relationships
- Customer Focus
- Customer Satisfaction
- Delegation and Supervision
- Department Oversight
- Executive Management Support
- Handling Complaints and Inquiries
- Information Security
- Interpersonal Communication Skills
- Management Training
- Merchandise Promotion and Display
- Operational Efficiency
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
- Recruitment
- Reporting and Performance Analysis
- Scheduling and Time-Tracking
- Talent Development
- Trainer Mentoring
- Team Leadership
- Quality Management
Accomplishments
- 2023, +8% sales comp through creating sound routines and elevating business standards.
- 2022, Target Remodel completion through planning, organizing, and collaboration with trade contractors and vendors.
- Held three leadership roles simultaneously in Q3 2022.
- Selected as 2021 Target Q3 Top Leader by meeting/exceeding leadership expectations and metrics.
- Navigated uncharted pandemic related retail concerns and complications in 2020.
- Achieved gradual improvement of guest engagement from 2018 - 2022 through consistent follow-up of actionable customer feedback.
Timeline
EXECUTIVE TEAM LEAD
Target
03.2019 - 02.2024
TEAM LEAD
Target
04.2016 - 03.2019
University of North Carolina At Asheville
Bachelor of Science from Business Management
Asheville Buncombe Technical Community College
Associate Of Business Administration
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