Tyra Baker
Summary
Proven professional with a track record of enhancing safety and sanitation at Kingsmark Kennels. Leveraged critical thinking and teamwork to improve kennel safety by 30%. Excelled in customer service, ensuring satisfaction and fostering trust. Skilled in multitasking and maintaining meticulous records, consistently achieving excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Kingsmark Kennels
7155 Kavanagh Way, Flagstaff, AZ, 86004
09.2022 - Current
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Improved kennel safety by conducting regular equipment and facility inspections, promptly identifying and addressing potential hazards.
- Bolstered community engagement by participating in local pet education programs, raising awareness about animal care and adoption.
Front End Courtesy Clerk
Safeway
702 W Hopi Dr Holbrook, AZ 86025
10.2021 - 09.2022
- Returned unwanted items to correct store locations and restocked shelves.
- Reduced wait times for customers through quick and accurate scanning of items at the checkout line.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Supported loss prevention efforts by monitoring self-checkout lanes for potential theft or misuse of equipment.
- Participated in regular inventory counts, helping to maintain accurate records of available stock levels within the store.
- Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
- Demonstrated adaptability by assisting in various departments as needed, providing additional support during peak hours or staff shortages.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Supported a friendly shopping experience by greeting customers upon entering the store and providing helpful directions when needed.
- Maintained clean and tidy checkout area to optimize service delivery.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
First Baptist Church
Church Nursery Worker
411 N Warren Ave, Winslow, Az 86047
06.2021 - 10.2021
- Collaborated with other nursery staff members to create engaging lesson plans and activities tailored to enhance early childhood development.
- Developed age-appropriate activities to engage children in interactive play and learning experiences.
- Provided consistent childcare during church services, allowing parents to participate worryfree.
- Maintained accurate records of each child''s attendance, allergies, medical conditions, and emergency contact information to ensure their safety and wellbeing.
- Assisted in coordinating special events such as holiday celebrations or volunteer appreciation gatherings for the church community.
- Boosted parent satisfaction by maintaining a clean, organized, and nurturing environment for children in the nursery.
- Managed challenging behavior calmly and effectively, promoting a positive atmosphere within the nursery setting.
- Ensured compliance with all state regulations regarding childcare facilities by regularly reviewing licensing requirements and updating policies accordingly.
- Demonstrated excellent communication skills by effectively addressing parent inquiries, listening empathetically, and providing appropriate feedback on their child''s experience in the nursery setting.
- Participated in ongoing professional development opportunities to stay informed about best practices in early childhood education and childcare.
- Established strong relationships with parents, keeping them informed of their child''s progress and addressing any concerns promptly.
- Fostered spiritual growth among young children through Bible stories, songs, prayers, and other faith-based activities integrated into daily routines.
- Served as a dependable point of contact for parents seeking information about church programs or resources for family support outside of Sunday services hours.
- Created and implemented activities to promote language development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Monitored children's activities to verify safety and wellbeing.
Education
Associate of Arts - In Progress
Northland Pioneer College
1400 E 3rd St, Winslow, AZ, 86047Skills
- Sanitation protocols
- Patience and resilience
- Safety monitoring
- Record keeping
- Safety control
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Customer service
- Honest and dependable
- Excellent communication
- Human and animal safety
- Active listening
- Critical thinking
- Decision-making
Timeline
Kennel Technician
Kingsmark Kennels
09.2022 - Current
Front End Courtesy Clerk
Safeway
10.2021 - 09.2022
First Baptist Church
Church Nursery Worker
06.2021 - 10.2021
Associate of Arts - In Progress
Northland Pioneer College