Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Facility Cleaning International
Denver, Colorado
05.2020 - Current
Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Interacted with over 300 vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Processed invoices and expenses to facilitate on-time payment.
Restocked supplies and submitted purchase orders to maintain stock levels
Key Holder Supervisor
Plato's Closet
Lone Tree, CO
08.2018 - 05.2020
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Improved customer service by projecting a friendly and knowledgeable attitude.
Opened and closed store six days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Opened inventory boxes and restocked shelves.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Designed and built over 50 displays to generate customer interest in store merchandise.