Justin Mitchell
DeSoto,TX
Summary
I have experience in the customer service field, where I developed communication skills through interactions with a diverse customer base. From tackling inquiries and addressing complaints to offering personalized support, I've developed the skill of meeting customer needs with efficiency and courtesy.
Overview
10
10
years of professional experience
Work History
Optical Lab Technician
Walmart
06.2013 - 07.2021
- Ensured accurate order fulfillment with attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
- Demonstrated problem-solving skills when addressing customer requests or complex prescriptions, ensuring optimal outcomes for each client's vision needs.
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
Warehouse Associate
FedEx
03.2017 - 12.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier
Walmart
07.2011 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Some College (No Degree) -
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Mansfield High School
Mansfield, TX05.2011
Timeline
Warehouse Associate
FedEx
03.2017 - 12.2017
Optical Lab Technician
Walmart
06.2013 - 07.2021
Cashier
Walmart
07.2011 - 06.2013
Some College (No Degree) -
Tarrant County College District
High School Diploma -
Mansfield High School