Summary
Overview
Work History
Education
Skills
Additional Information
Certifications Languages Skills
Timeline
Hi, I’m

Tyra Combs

Cary,NC

Summary

Dedicated to exceptional customer service. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Motivated Auto Sales Consultant with passionate can-do attitude. Proven sales and revenue growth leader with extensive knowledge of industry and market. Dedicated to achieving established goals and developing long-term customer retention and repeat business.

Overview

1
year of professional experience

Work History

UNITED Airlines

Flight attendant
05.2023 - Current

Job overview

  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.

Capital Mazda of Cary

Auto Sales Consultant
12.2022 - 04.2023

Job overview

  • Accurately explain the features, specifications, and benefits of each vehicle
  • Thorough knowledge of finance options available to customers
  • Test drove vehicles to demonstrate industry-leading features
  • Collaborate with internal teams to analyze sales territory data in order to be the most effective and productive sales team
  • Deliver excellent service to internet and in-person customers with prompt responses and setting appointments for in-person visits
  • Follow up with existing customers to confirm their satisfaction and generate a pipeline of referrals/repeat business
  • Maintained top percentage of highest sales in 1st quarter.
  • Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
  • Developed strong rapport with clients through effective communication and active listening skills.
  • Generated new leads through strategic networking at local events, fostering connections within the community.

Education

Bachgau Community College
Babenhausen, Hesse

GED
07.2022

University Overview

Preparation for employment or University study, enabling social participation, but also personal development

Ruth Weiss Secondary School
Aschaffenburg, Bavaria

High School Diploma
07.2019

University Overview

Accelerated High school progr

Skills

  • Regulatory Compliance
  • First Aid
  • Passenger safety management
  • Emergency Response Coordination
  • Cold-calling
  • Closing Techniques
  • Digital marketing proficiency
  • Sales strategy development
  • Follow-up strategies
  • Friendly and Enthusiastic
  • Customer Relationship Management

Additional Information

Use various computer systems (e.g., to sign-in for flight, check schedules, bid schedules), Communicate, comprehend, and implement written and verbal instructions, including those provided on tablets or in manuals, Report to work on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays, Adhere to company scheduling and flight time policies, including off schedule operations, Complete successfully job-relevant trainings in person or online, Satisfy pre-employment requirements (e.g., drug screening, finger printing, criminal record background check), Adhere to government (DOT, FAA, TSA) regulations (e.g., alcohol and drug regulations, luggage stowage requirements, seating requirements, security protocols), Walk to assigned gate with all personal luggage and required duty items (e.g., watch, updated and charged tablet, passport, badge, CPR pocket mask), Participate in pre-flight briefings with gate agents, pilots, and lead flight attendants/pursers, Greet and direct passengers to their assigned seats, Complete relevant pre-flight checks (e.g., security checks, cabin checks, catering checks, headset checks, emergency equipment checks), excellent service

Certifications Languages Skills

  • Cambridge Assessment : English Level 1 Certificate in ESOL International
  • Fluent in German and French languages (Mother Tongue: English)
  • Proficient knowledge of Microsoft Excel, Word and PowerPoint
  • Exemplary application of superior customer service, teamwork, adaptability, and problem solving
  • Automotive Dealer Pre-License – Completed January 2023
  • Licensed as NC Notary Public – March 2023

Timeline

Flight attendant

UNITED Airlines
05.2023 - Current

Auto Sales Consultant

Capital Mazda of Cary
12.2022 - 04.2023

Bachgau Community College

GED

Ruth Weiss Secondary School

High School Diploma
Tyra Combs