TYRA CRUZ

Practice Manager

Access Health Dental

Las Vegas

07.2017 - Current

Managed a dental office, overseeing day-to-day operations and staff schedules.
Oversaw daily operations to ensure efficient patient flow and service delivery.
Developed and implemented strategic initiatives to improve operational productivity
Led training programs for staff members to ensure compliance with regulations.
Collaborated with cross-functional teams to enhance patient care and satisfaction.
Developed and maintained relationships with vendors and suppliers.
Achieved signicant improvement in patient appointment scheduling and wait times by 15 minutes
Implemented electronic health record system to streamline documentation processes.
Facilitated communication between dental providers and administrative team for smooth operations.
Managed scheduling for dental staff to optimize resource allocation and coverage.
Resolved patient concerns promptly to enhance overall satisfaction with services provided.
Monitored inventory levels of dental supplies to ensure availability and reduce waste.
Managed vendor relationships for supplies and services related to the practice.
Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
Complied with OSHA and HIPAA regulations.
Provided leadership and guidance to the medical team in order to meet goals and objectives.
Motivated staff by offering direction and providing constructive feedback.
Coordinated staff recruitment, training, and scheduling activities.
Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
Mentored and coached interns and newly hired team members on office procedures and computer systems.
Consulted with clinicians to develop business strategy.
Ensured compliance with relevant state laws governing healthcare practices.
Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
Created and maintained electronic record management (EMR) systems to store data and develop reports.