Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Tyra Harris

Tyra Harris

Dallas,TX

Summary

Dynamic professional with extensive experience at UPS, excelling in operations management and team collaboration. Proven track record in enhancing employee satisfaction and performance through innovative programs and effective communication. Skilled in problem-solving and organizational strategies, fostering a culture of inclusivity and operational excellence.

Overview

30
30
years of professional experience

Work History

Package Center Supervisor

UPS
11.1995 - Current
  • Collaborated with cross-functional teams to streamline logistics processes and enhance overall operational efficiency.
  • Facilitated clear communication between team members, ensuring smooth operations and timely deliveries.
  • Ensured compliance with company policies and industry regulations at all times within the package center operations.
  • Conducted regular performance reviews for team members, setting goals and providing constructive feedback to encourage professional growth.
  • Handled day-to-day shipping and receiving overseeing more than 10,000 packages per day.

Human Resources Supervisor

UPS
01.2003 - 03.2004
  • Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
  • Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
  • Assisted in creating a diversity-focused hiring strategy to promote an inclusive workplace culture.
  • Liaised between multiple business divisions to improve communications.
  • Recruited from over 10 different colleges and Universities in the area.

Employee Relations Specialist

UPS
08.2001 - 11.2002
  • Answered management and employee questions and resolved issues.
  • Coordinated employee recognition programs, boosting morale and encouraging high performance.
  • Improved employee performance feedback system, making it more constructive and actionable.
  • Enhanced employee satisfaction by developing and implementing comprehensive wellness programs.
  • Direct training for 10-12 new employees each week.

Education

Bachelor of Arts - Psychology

University of North Texas At Dallas, Dallas, TX
05-2025
  • Honoree of Cum Laude
  • Dean's List Spring 2024
  • 3.71 GPA
  • Secretary of Zeta Phi Beta Sorority, Incorporated

Associate of Science - General Studies

Dallas College, Dallas, TX
05-2022

Skills

  • Operations management
  • Environmental awareness
  • Warehouse safety
  • Team collaboration
  • Collaborating customers, account rep, accounts with large volume
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Effective communication
  • Decision-making

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Supervisor - UPS
01.2003 - 03.2004
Employee Relations Specialist - UPS
08.2001 - 11.2002
Package Center Supervisor - UPS
11.1995 - Current
University of North Texas At Dallas - Bachelor of Arts, Psychology
Dallas College - Associate of Science, General Studies

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