Tyra Mitchell
Las Vegas,NV
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
8
8
years of professional experience
Work History
Director of Youth Programs and Family Services
The Shade Tree
09.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
Senior Manager of Youth Programs and Education
The Shade Tree
10.2022 - 08.2023
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Director of Children's and Youth Ministry
House Of Judah
01.2020 - 02.2023
- Identified and recruited potential volunteer workers
- Developed and directed study courses or religious education programs within congregations
- Planned and oversaw special events, including retreats, conferences and camps
- Trained and supervised religious education instructional staff
- Determined budget priorities based on previous revenue and program cost data.
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
Interim Director of Programs and Education
The Shade Tree
06.2022 - 09.2022
- Built partnerships with external organizations that enhanced program offerings and expanded outreach efforts.
- Designed evaluation tools that measured the success of various programming aspects against organizational objectives.
- Led staff training sessions on best practices in program delivery, increasing overall effectiveness across the organization.
- Developed strategic plans for organizational growth, resulting in increased program reach and impact.
Manager of Youth Programs and Education
The Shade Tree
01.2022 - 06.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Children's Service Supervisor
The Shade Tree
02.2021 - 12.2021
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the Children's Activity Center and Teen Center
- Managed an active caseload of 20 clients.
Preschool Lead Teacher
Henderson Christian Academy
04.2019 - 01.2021
- Protected children from avoidable injuries through effective management of classroom and outside activities
- Collaborated effectively with preschool team members to offer children diverse learning opportunities, ample playtime, and caring environments critical to early childhood success
- Helped children achieve developmentally-appropriate milestones by maintaining supportive and learning-focused classroom environment
- Coordinated snack and mealtimes and appropriately managed special dietary needs of different children
- Monitored children's behavior for signs of trouble outside of preschool and reported problems to director
- Improved children's self-esteem and social skills by modeling positive behaviors
- Restocked classroom regularly with cleaning supplies, personal hygiene items, and consumable craft materials
- Maintained effective classroom control by resolving behavioral issues using positive reinforcement techniques.
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for birth to five students.
Assistant Pathfinder Director
House Of Judah
01.2019 - 08.2019
- Lead weekly Group services for 25 students
- Prayed and promoted spirituality
- Delivered messages to congregation on topics such as God's Vision and What is God's purpose
- Developed solid relationships with staff, parents, and church members
- Helped church members obtain community support services, coordinating referrals and program assistance.
- Seasonal program position
Hair Salon Receptionist
Hairs the Deal
05.2018 - 09.2018
- Facilitated smooth schedule by sending out reminder notifications for appointments and balancing spa schedules to avoid overbooking
- Kept spa clean and organized, handling laundry, supply restocking, and sanitizing functions
- Managed spa opening and closing tasks, keeping facility presentable and team ready for expected workloads
- Helped guests feel welcome and relaxed, offering immediate, positive support for all needs
- Maintained well-stock refreshments bar with water, snacks, and other treats for spa guests
- Boosted sales by promoting retail products and additional spa services.
Preschool Teacher's Aide
UNLV CSUN Preschool
09.2017 - 04.2018
- Helped children achieve developmentally-appropriate milestones by maintaining supportive and learning-focused classroom environment
- Protected children from avoidable injuries through effective management of classroom and outside activities
- Restocked classroom regularly with cleaning supplies, personal hygiene items, and consumable craft materials
- Maintained effective classroom control by resolving behavioral issues using positive reinforcement techniques
- Assisted children with difficult situations to encourage positive interactions and build important social skills.
Teacher's Assistant Intern
Wynn Elementary
01.2017 - 05.2017
- Engaged students with diverse teaching strategies, hands-on activities and technology-based approaches
- Determined students' progress with materials by evaluating assignments and assigning grades
- Managed classroom administrative tasks such as tracking attendance and updating official records
- Reinforced teachers' lessons through activities and personalized tutoring
- Promoted student engagement by assisting with curriculum development and lesson planning.
Camp Counselor
Dubois Garvey
07.2016 - 08.2016
- Helped campers explore new activities and sports at age-appropriate pace
- Kept all campers safe and happy by enforcing consistent camp policies
- Fostered environment focused on learning and teamwork, demonstrating positive behaviors and ways to accomplish shared goals
- Prepared age-appropriate lesson plans for educational time.
Education
Bachelor of Arts - Social Work
The College of Southern Nevada
CSN, Las Vegas07.2027
Clark High school
Las Vegas, NV06.2017
Skills
- Time management
- Microsoft Word
- Congregation relations
- Fundraising
- Class recordkeeping
- Discussion facilitation
- Behavior modification
- Business development
- Inventory control
- Staff training
- Performance improvement
- Schedule management
- Task prioritization
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Budget Management
- Hiring and Retention
References
- Jody Rice Wagner, MBA, HR (708) 296- 0233
- Adrian Lungu, MBA (347) 419- 1950
- Luanne Wagner, (702) 279-2137
Community Service
- House of Judah Food Pantry
Timeline
Director of Youth Programs and Family Services
The Shade Tree
09.2023 - Current
Senior Manager of Youth Programs and Education
The Shade Tree
10.2022 - 08.2023
Interim Director of Programs and Education
The Shade Tree
06.2022 - 09.2022
Manager of Youth Programs and Education
The Shade Tree
01.2022 - 06.2022
Children's Service Supervisor
The Shade Tree
02.2021 - 12.2021
Director of Children's and Youth Ministry
House Of Judah
01.2020 - 02.2023
Preschool Lead Teacher
Henderson Christian Academy
04.2019 - 01.2021
Assistant Pathfinder Director
House Of Judah
01.2019 - 08.2019
Hair Salon Receptionist
Hairs the Deal
05.2018 - 09.2018
Preschool Teacher's Aide
UNLV CSUN Preschool
09.2017 - 04.2018
Teacher's Assistant Intern
Wynn Elementary
01.2017 - 05.2017
Camp Counselor
Dubois Garvey
07.2016 - 08.2016
Bachelor of Arts - Social Work
The College of Southern Nevada
Clark High school
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