Tyra Mitchell
67-44 H 190th LN Fresh Meadows,United States
Summary
Results-driven professional with extensive experience in retail sales and customer service. Proven ability to identify client needs, recommend tailored solutions, and achieve sales targets. Recognized for strong interpersonal skills, accuracy in handling transactions, and commitment to delivering a superior customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
The Voyage Entertainment
11.2022 - Current
- Created and maintained company records and used software to review and monitor data.
- Scanned documentation and entered into database to maintain accurate records.
- Created and maintained spreadsheets using Excel.
- Identified errors in data entry and related issues, reporting to supervisors for resolution.
- Managed approximately 30 incoming/outgoing calls ands emails per day from customers.
Branch Manager
FridgeNoMore
10.2020 - 03.2022
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Cross-trained existing employees to maximize team agility and performance
- Recorded inventory sales into organization's weekly income report.
- Completed audits and checklists to achieve regulatory compliance.
Personal Banker
Apple Savings Bank
11.2019 - 05.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Education
Bachelors degree - Accounting & Information Systems
Queens College
Queens, NY05.2020
Associates - Liberal Arts
Queensborough Community College
Queens, NY05.2017
Skills
- Basic Accounting
- High-volume data entry
- Microsoft Word
- Microsoft PowerPoint
- Strong leadership
- Time Management Skills
- Interpersonal Communication skills
- Process improvement
- Schedule coordination
- Shift coordination
- Training and development
Certification
- Medical Clerk (Volunteer), Hosea Feed the Hungry Foundation Atlanta
- Gathered information from clients regarding associated medical providers.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Stayed on top of all records requests and case management functions with open and clear communication.
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
Timeline
Data Entry Specialist
The Voyage Entertainment
11.2022 - Current
Branch Manager
FridgeNoMore
10.2020 - 03.2022
Personal Banker
Apple Savings Bank
11.2019 - 05.2021
Bachelors degree - Accounting & Information Systems
Queens College
Associates - Liberal Arts
Queensborough Community College
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