TYRA POWELL

• Answered over 50 patient assistance calls, assessed needs, and offered qualified support.
• Remained alert to problems or health issues of clients and competently responded.
• Organized and replenished unit supplies to maintain team readiness for expected demands.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Supported patient admissions, discharges, and transfers to promote team productivity.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Responsible for working with men/women and shelter staff to assist in the development of better treatment outcomes and higher rates of successful housing placement.

• Collected, arranged, and input information into database system.
• Development of curriculum for substance abuse group therapy in relation to substance abuse.
• Provide workshops on Evidenced Based Treatment
• Gathered, organized and input information into digital database.

• Worked directly with patient treatment teams and participated in care coordination procedures.
• Monitored and documented participants' progress toward individualized health goals.
• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Targeted specific community groups with wellness and disease management information.
• Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
• Counseled patients on health-related topics and lifestyle changes for improved well-being.
• Collaborated with external organizations to coordinate health and social services.
• Set up community health education and promotion programs to reduce chronic conditions.
• Helped vulnerable individuals navigate complex healthcare system.
• Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.