Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tyra Ramsey

Summary

Highly motivated and committed healthcare worker with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background, critical thinking and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hostess/Assistant Food Runner

The Office Bar And Grill
10.2015 - 08.2016
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Patient Monitor

Robert Wood Johnson Barnabas Health
05.2017 - 09.2018
  • Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
  • Streamlined communication between medical staff, ensuring timely updates on patient conditions.
  • Reduced patient anxiety with clear explanations of procedures, answering questions, and providing reassurance.
  • Maintained a safe and clean environment for patients, adhering to strict infection control protocols.
  • Improved patient outcomes by closely monitoring post-operative recovery and promptly identifying complications.
  • Supported interdisciplinary team collaboration through accurate documentation and timely information sharing.
  • Facilitated smooth transitions of care by accurately communicating pertinent information during shift handoffs or department transfers.
  • Demonstrated adaptability by working effectively across diverse clinical settings including intensive care units, cardiac telemetry floors, and medical-surgical wards.
  • Implemented quality improvement initiatives within the unit resulting in improved patient care and increased staff satisfaction.
  • Elevated the level of patient-centered care by actively advocating for patients'' needs, preferences, and concerns within the healthcare team.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Completed necessary reports and documentation on time and to specifications.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Answered patient inquiries and provided information about healthcare services.
  • Assisted patients with therapy exercises as specified by care team.

Clinical Care Technician

Robert Wood Johnson Barnabas Health
09.2017 - 02.2020
  • Enhanced patient care by efficiently conducting vital sign assessments and recording accurate data in electronic health records.
  • Reduced medical errors by meticulously maintaining a clean and organized workspace, adhering to proper sterilization techniques for equipment.
  • Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
  • Assisted physicians with various procedures, ensuring optimal patient comfort and safety throughout the process.
  • Increased efficiency in the department by effectively managing multiple tasks such as specimen collection, wound care, and IV maintenance.
  • Contributed to a positive team environment by collaborating closely with nursing staff and other healthcare professionals to deliver high-quality patient care.
  • Streamlined workflow for faster patient turnaround times, adeptly prioritizing tasks based on urgency and necessity.
  • Provided diligent post-operative care, closely monitoring patients for signs of complications while ensuring their comfort during recovery periods.
  • Facilitated seamless transitions of care between departments by thoroughly communicating pertinent patient information to colleagues during handoffs or transfers.
  • Supported successful outcomes in emergency situations through rapid response efforts, assisting medical teams with life-saving interventions when needed.
  • Demonstrated adaptability in various clinical settings including intensive care units, outpatient clinics, specialized wards, enhancing overall skillset as a Clinical Care Technician.
  • Maintained strict compliance with HIPAA guidelines and institutional policies regarding patient confidentiality while handling sensitive personal information responsibly.
  • Developed strong rapport with diverse patient populations, fostering trust and open communication to better meet individualized healthcare needs.
  • Streamlined patient flow by efficiently managing room assignments, bed turnover, and accommodating special requests or needs when possible.
  • Promoted a culture of safety within the clinical setting by consistently following established protocols and advocating for continuous improvement initiatives.
  • Participated in interdisciplinary team meetings, contributing valuable insights from direct patient care experiences to inform treatment decisions and care plans.
  • Proactively identified areas for process improvement within the clinical setting, working closely with management to implement changes that resulted in increased efficiency and enhanced patient experience.
  • Served as a trusted mentor and preceptor for new Clinical Care Technicians joining the team, sharing knowledge and best practices while promoting ongoing professional development.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Utilized medical software to document and track patient progress.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Cared for patients by providing personal assistance and ambulation.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Patient Care Technician

Brookdale Assisted Living
03.2021 - 08.2021
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 50+ residents under long-term care.

Phlebotomist

LabCorp
10.2021 - 07.2022
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Conducted venipuncture and other CT procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Verified proper storage and transportation of specimens to laboratories.
  • Monitored supply levels and placed orders for laboratory supplies.

Clinical Care Technician

Robert Wood Johnson Barnabas Health
11.2022 - 05.2023
  • Enhanced patient care by efficiently conducting vital sign assessments and recording accurate data in electronic health records.
  • Reduced medical errors by meticulously maintaining a clean and organized workspace, adhering to proper sterilization techniques for equipment.
  • Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
  • Assisted physicians with various procedures, ensuring optimal patient comfort and safety throughout the process.
  • Increased efficiency in the department by effectively managing multiple tasks such as specimen collection, wound care, and IV maintenance.
  • Contributed to a positive team environment by collaborating closely with nursing staff and other healthcare professionals to deliver high-quality patient care.
  • Streamlined workflow for faster patient turnaround times, adeptly prioritizing tasks based on urgency and necessity.
  • Provided diligent post-operative care, closely monitoring patients for signs of complications while ensuring their comfort during recovery periods.
  • Facilitated seamless transitions of care between departments by thoroughly communicating pertinent patient information to colleagues during handoffs or transfers.
  • Supported successful outcomes in emergency situations through rapid response efforts, assisting medical teams with life-saving interventions when needed.
  • Demonstrated adaptability in various clinical settings including intensive care units, outpatient clinics, specialized wards, enhancing overall skillset as a Clinical Care Technician.
  • Maintained strict compliance with HIPAA guidelines and institutional policies regarding patient confidentiality while handling sensitive personal information responsibly.
  • Developed strong rapport with diverse patient populations, fostering trust and open communication to better meet individualized healthcare needs.
  • Streamlined patient flow by efficiently managing room assignments, bed turnover, and accommodating special requests or needs when possible.
  • Promoted a culture of safety within the clinical setting by consistently following established protocols and advocating for continuous improvement initiatives.
  • Participated in interdisciplinary team meetings, contributing valuable insights from direct patient care experiences to inform treatment decisions and care plans.
  • Proactively identified areas for process improvement within the clinical setting, working closely with management to implement changes that resulted in increased efficiency and enhanced patient experience.
  • Served as a trusted mentor and preceptor for new Clinical Care Technicians joining the team, sharing knowledge and best practices while promoting ongoing professional development.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Utilized medical software to document and track patient progress.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Cared for patients by providing personal assistance and ambulation.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Clinical Care Technician I/Laboratory Technician

Duke University
05.2023 - 08.2023
  • Enhanced patient care by efficiently conducting vital sign assessments and recording accurate data in electronic health records.
  • Reduced medical errors by meticulously maintaining a clean and organized workspace, adhering to proper sterilization techniques for equipment.
  • Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
  • Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
  • Enhanced laboratory efficiency by implementing new testing procedures and protocols.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Collaborated with cross-functional teams to support research projects and meet project deadlines.
  • Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
  • Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
  • Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
  • Implemented inventory management system to maintain optimal levels of supplies, preventing delays in testing processes.
  • Reduced errors in data entry by meticulously reviewing and validating information before submission.
  • Performed complex analyses using various instrumentation, delivering reliable data for informed decision making.
  • Provided expert guidance on troubleshooting equipment issues, minimizing downtime and disruptions.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Trained new associates in laboratory procedures and standards.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
  • Collected and performed analytical testing on in-process product.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assisted scientists by collecting and organizing laboratory data.
  • Improved interdepartmental communication by collaborating closely with other lab personnel on shared projects and goals.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Participated in lab meetings and project presentations.
  • Developed new protocols and improved existing laboratory processes.
  • Provided support and guidance to junior lab staff.
  • Collaborated with researchers and scientists to design and execute experiments.

Education

CNA 1 - Certified Nursing Assistant

Wisdom Health Academy
Durham, NC
11.2022

High School Diploma -

Bloomfield Tech
Bloomfield, NJ
06.2016

Skills

  • Time Management
  • Multitasking
  • Electronic Health Records
  • Documentation Accuracy
  • Basic Life Support
  • Decision Making
  • Critical Thinking
  • Body Mechanics
  • First Aid Knowledge
  • Patient Advocacy
  • Clinical Judgment
  • Interpersonal Skills
  • Patient Assessment
  • Professionalism
  • Transfer Techniques
  • Vital Signs Monitoring
  • Patient Safety
  • Organizational Skills
  • Active Listening
  • Infection Control
  • Self-Motivation
  • Patient Education
  • Pain Management
  • Problem Solving
  • Emergency Response
  • HIPAA Compliance
  • Medical Terminology
  • CPR Certification
  • Empathy and Compassion
  • Data Entry
  • Patient Scheduling
  • Laboratory Maintenance

Certification

  • NPCE-Phlebotomy Technician Certification- 23-0790- Exp. 03/06/2025
  • American Heart Association- BLS-235411053201- Exp. 11/2024

References

  • Jasmyne Green (Former Supervisor) (984) 297-7748
  • Taylar Evans (Nursing Supervisor) (908) 362-5501
  • Tyrone Colter (Mentor) (908) 308-7808

Timeline

Clinical Care Technician I/Laboratory Technician

Duke University
05.2023 - 08.2023

Clinical Care Technician

Robert Wood Johnson Barnabas Health
11.2022 - 05.2023

Phlebotomist

LabCorp
10.2021 - 07.2022

Patient Care Technician

Brookdale Assisted Living
03.2021 - 08.2021

Clinical Care Technician

Robert Wood Johnson Barnabas Health
09.2017 - 02.2020

Patient Monitor

Robert Wood Johnson Barnabas Health
05.2017 - 09.2018

Hostess/Assistant Food Runner

The Office Bar And Grill
10.2015 - 08.2016

CNA 1 - Certified Nursing Assistant

Wisdom Health Academy

High School Diploma -

Bloomfield Tech
  • NPCE-Phlebotomy Technician Certification- 23-0790- Exp. 03/06/2025
  • American Heart Association- BLS-235411053201- Exp. 11/2024

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Tyra Ramsey