Dynamic Organizational Development & Training Consultant with over 20 years of experience specializing in training program design and employee engagement. Proven track record in enhancing performance evaluation processes and facilitating impactful workshops, achieving a 92% satisfaction rate in agency-wide development programs. Expert in coaching and mentoring leaders for strategic growth.
Overview
21
21
years of professional experience
Work History
Organizational Development & Training Consultant
U. S. Department of Education
Washington, United States
07.2010 - Current
Design and facilitate organizational development interventions, meetings, seminars, and training sessions to maintain up-to-date industry-standard work to effectively advise executive leadership on training and development best practices, which integrate into the Office of Human Resources strategic plan; interface with ED clients to execute project activities, troubleshoot issues, and provide work products tailored to each office, such as e-learning trainings, job/career mapping tools, and team-building workshops based on their competency assessments; facilitate group sessions and one-on-one coaching sessions with leaders, utilizing assessment tools such as DiSC and CliftonStrengths 34, as well as providing consultation services to assist offices/divisions in their creation of strategic plans, mission and vision statements, as well as other professional development products for the improvement and effectiveness of teams and leaders
Coordinate with various agencies as the Subject Matter Expert and Federal Internal Coach to oversee coaching programs such as the Federal Internal Coach Training (FICTP) program and the Treasury Executive Institute (TEI) coaching programs; provide 1:1 and group coaching for federal employees at all levels to guide employees and leaders to improve workforce performance
Design, develop, and implement several agency-wide employee development programs, such as the Development through Mentoring (DTM) program and Peer-to-Peer Mentoring (PMP) program, to assist program participants with opportunities to form partnerships that enhance career development, foster learning, and encourage growth; developed curriculum and materials to help promote career advancement and job satisfaction among cohorts of participants across the agency; counseled program participants, facilitated group discussions, and provided outreach to participants regarding career development and mentoring opportunities, resulting in a 92% satisfaction rate, as noted by mid-point and final surveys
Serve as the Career Development Advisor to all agency-wide staff seeking guidance and advisement on resume and interview preparation as well networking tips and techniques; design and evaluate career development curriculum based on data to support the ED internal pipeline; identify, coordinate and lead the implementation of several human capital initiatives to improve employee engagement and performance management
Grant Specialist
US Department Of Education Servicing Center, Direct Loans
Washington, DC
07.2004 - 07.2010
Managed multi-million dollar portfolios of human capital/training federal grants according to applicable statutory, regulatory, and Department policies and procedures
Served as the Team Lead for teacher leadership training and mentoring programs; manage staff in their understanding and interpretation of program requirements; trained and coached staff in their understanding of the training process to improve program efforts; prepare statements of work for office contracts; hosted bi-weekly meetings and team building sessions for the staff to share their progress; managed tasks such as overseeing the program evaluation process; selected, maintained and managed relationships with internal and external stakeholders
Analyzed and evaluated training program processes and constituent needs to advise program staff and senior executives of approaches to improve program effectiveness and efficiency
Worked closely with external partners to coordinate activities related to grants management processes
Participated in meetings with internal stakeholders concerning proposed projects or initiatives requiring funds from outside sources
Prepared detailed reports documenting all aspects of the grant process, and collaborated closely with program directors to identify potential funding sources
Executive Leadership Detailee
U.S. Agency for International Development
Washington, United States
01.2009 - 12.2009
Co-directed, developed, and coordinated interagency workshops for the agency's annual Leadership & Evaluation Conference, which focused on the agency's efforts to improve innovation among teams, increase connection opportunities, and infuse leadership principles, resulting in 91% of respondents ranking the conference as 'Excellent' on the employee training satisfaction survey.
Assessed the training needs of 300+ Foreign Service Officers to provide recommendations for restructuring the talent division within the agency
Developed and launched a new virtual evaluation training course for Foreign Service officers which resulted the development of additional course offerings aligned with the strategic plans of each division; partnered with external contractors to address deficiencies and enhance functions in the new Learning Management system which included managing the operational costs and completing administrative tasks such as inputting course data, tracking participants, certifying attendance and reviewing evaluation data
Managed training outreach initiatives to increase awareness of a new $200 million Textbook and Learning Materials program to strengthen the partnerships of six Historically Black Colleges and Universities (Alabama A&M University, Chicago State University, Elizabeth City State University, Mississippi Consortium for International Development, South Carolina State University, University of Texas at San Antonio) with six African countries (Ethiopia, Ghana, Senegal, South Africa, Tanzania, Zambia)
Conducted an on-site evaluations in Senegal, Africa with the program partners and outside contractors to assess the effectiveness of the African Education Initiative's Textbook and Learning Materials education program by observing teacher training and classroom demonstrations resulting in the development of comprehensive technical assistance reports to inform the work of USAID’s grant officers and other federal government officials
Collaborated with division chiefs and senior officials in the coordination of the Worldwide Education Workshop to recruit and train Foreign Service Education Agents within the Sub-Saharan region of Africa
Developed briefings to advise division chiefs and senior officials of the new organizational mission to enhance the evaluation policies of each bureau
I briefed upper management on organizational studies, personnel analyses, and competency model studies, including conducting research and literature reviews, focus groups, survey design, and data analysis, resulting in making recommendations to develop a revised recruitment plan for USAID applicants.
Adjunct Professor
Baltimore City Community College
Baltimore, United States
01.2007 - 12.2008
Utilized adult education methodology to teach basic psychological theories and models in courses such as Introduction to Psychology and Organizational Psychology
Designed and developed comprehensive course syllabi, including course outlines, study guides, student resource materials, and educational aids to highlight key educational concepts.
Created innovative teaching approaches to assist matriculating students in mastering the educational concepts and coursework resulting in at least 90% of the students passing each course
Counseled and critiqued students’ performance within their academic track resulting the development of their own individualized education plans
Study Director (Statistician); GS-1530-13-05 at Department of Education, Institute of Education Sciences, National Center for Education Statistics (NCES)Study Director (Statistician); GS-1530-13-05 at Department of Education, Institute of Education Sciences, National Center for Education Statistics (NCES)
Branch Chief (Supervisory Statistician) at National Center for Education Statistics, US Department of EducationBranch Chief (Supervisory Statistician) at National Center for Education Statistics, US Department of Education
Instructional Specialist at NY State Department of Education Office of Special Education Regional Partnership CenterInstructional Specialist at NY State Department of Education Office of Special Education Regional Partnership Center