Tyra Stenson
St. Petersburg,FL
Summary
Multi-talented Retail Store Manager with 30 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on successful sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Overview
15
15
years of professional experience
Work History
Retail Store Manager
Rainbow Clothing Store
Saint Petersburg, FL
09.2009 - Current
- Created engaging merchandise presentations to motivate impulse purchases.
- Mentored employees and instructed on management of complicated sales, and difficult customers.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Prepared and submitted nightly bank deposits.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Managed daily operations by completing inventory control, merchandising and product placement.
- Organized new stock for floor placement.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers
Floater Medical Assistant
Georgia Urology
Atlanta, GA
01.2012 - 08.2014
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Associate of Science - Medical Assisting
Anthem College
Atlanta, GA12.2012
Associate of Applied Science - Tourism And Travel Management
Briarwood College
Southington, CT05.1991
Skills
- Electronic Charting
- Patient Care Coordination
- Patient Assessments
- Insurance Verification
- Maintaining confidentiality
- Merchandising
- Customer service focus
- Policy/program development
- Supervision and training
- Store maintenance
- Relationship Building
- Organizational Skills
- Retail Merchandise Quality Standards
- Recruiting and hiring
Timeline
Floater Medical Assistant
Georgia Urology
01.2012 - 08.2014
Retail Store Manager
Rainbow Clothing Store
09.2009 - Current
Associate of Science - Medical Assisting
Anthem College
Associate of Applied Science - Tourism And Travel Management
Briarwood College