Tyra Thompson
Savannah,GA
Summary
Dynamic Patient Care Technician with a proven track record excelling in personalized patient care and patient advocacy. Recognized for enhancing patient comfort, trust, and satisfaction while maintaining strict infection control standards. Adept at time management, ensuring efficient clinic operations, and seamless communication within healthcare teams.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Fresenius Kidney Care
01.2025 - Current
- Supported dialysis procedures by preparing equipment and maintaining sterile environments.
- Documented patient information accurately in electronic health records for seamless communication.
- Responded promptly to patient needs, enhancing comfort and satisfaction during treatments.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Laboratory Technician
International Paper
01.2023 - 12.2024
- Conducted routine quality control tests to ensure compliance with industry standards.
- Prepared samples for analysis, following strict safety and procedural guidelines.
- Documented experimental results accurately in lab notebooks and electronic databases.
- Assisted in troubleshooting equipment malfunctions to minimize downtime and maintain productivity.
- Maintained inventory of laboratory supplies, ensuring availability for ongoing experiments.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Documented information by maintaining daily logs and equipment record books.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
Server
Carey Hilliard’s Restaurant
06.2014 - 10.2022
- Provided exceptional customer service, ensuring a positive dining experience for every guest.
- Processed orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to synchronize meal preparation and delivery timelines.
- Maintained cleanliness and organization of dining area, enhancing overall atmosphere.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored inventory levels of supplies and communicated needs to management team.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Scheduling Specialist
Antioch Foot and Ankle Group
02.2018 - 03.2020
- Coordinated patient scheduling to enhance clinic efficiency and minimize wait times.
- Managed appointment system using electronic health records for accurate tracking of patient visits.
- Communicated effectively with patients to confirm appointments and provide necessary information.
- Optimized daily schedules by assessing provider availability and patient needs for streamlined operations.
- Collaborated with clinical staff to ensure alignment on patient care priorities and appointment logistics.
- Acted as first point of contact and set appointments for prospective clients.
- Established rapport with callers to build loyalty and support retention goals.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Nursing
Technical College of The Lowcountry
Diploma -
Woodville-Tompkins High School
05.2016
Skills
- Vital signs monitoring
- Patient observation
- Basic life support
- Infection control standards
- Phlebotomy techniques
- Specimen collection
- Patient services
- Patient advocacy
- Vitals documentation
- Time management
Timeline
Patient Care Technician
Fresenius Kidney Care
01.2025 - Current
Laboratory Technician
International Paper
01.2023 - 12.2024
Scheduling Specialist
Antioch Foot and Ankle Group
02.2018 - 03.2020
Server
Carey Hilliard’s Restaurant
06.2014 - 10.2022
Nursing
Technical College of The Lowcountry
Diploma -
Woodville-Tompkins High School
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