Tyrah Woodie
Lakeland ,FL
Summary
Proven sales associate with a track record of enhancing customer satisfaction and fostering positive relationships at Aeropostale. Excelled in high-pressure environments, demonstrating exceptional problem-solving and teamwork skills. Skilled in cash register operation and adept at multitasking, consistently prioritized customer needs to drive repeat business without exceeding a 55-word limit.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aeropostale
04.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Host
Chillis
03.2023 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Promoted business loyalty by fostering positive customer relationships.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Opened and closed seating sections according to volume of guests.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
High School Diploma -
Kathleen High School
Lakeland, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Cash register operation
- Stocking and receiving
Timeline
Sales Associate
Aeropostale
04.2024 - 11.2024
Host
Chillis
03.2023 - 04.2024
High School Diploma -
Kathleen High School
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