Dedicated professional with experience as an Infant Teacher at Super Kids Learning Center, skilled in child development and parental communication. Proven ability to foster nurturing environments and enhance social skills in infants. Recognized for exceptional recordkeeping and a strong work ethic, ensuring safety and well-being in all interactions.
Overview
2
2
years of professional experience
Work History
Infant Teacher
Super Kids Learning Center
Boise, ID
05.2024 - 12.2024
Kept classroom and feeding areas clean, neat, and safe.
Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
Used proper sanitizing techniques for toys, surfaces, and equipment.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
Promoted development of social, emotional, and communication skills in infants.
Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
Host
Elmers
Boise, ID
08.2023 - 01.2024
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Professional Cleaner
Touch of an Angel Cleaning
Star, ID
01.2023 - 05.2023
Provided exceptional customer service while addressing specific cleaning requests from clients.
Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Delivered quality customer service to address urgent needs and cleaning requests.
Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Used time management and efficient cleaning methods to meet deadlines.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
Emptied trashcans and transported waste to collection areas.
Patient Access Specialist
St Lukes
Boise, ID
10.2022 - 12.2022
Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Provided exceptional customer service, addressing patient concerns promptly and professionally.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Collaborated with clinical staff to ensure seamless coordination of care for patients.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collected and validated patient demographics and insurance information.
Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
Participated in ongoing training programs to stay current with industry trends and best practices in patient access services.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.