Tyre Lewis
Parsippany,NJ
Summary
Client-focused professional with strong experience in customer service, tax preparation, financial documentation review, and relationship building. Known for accuracy, efficiency, and delivering clear financial guidance. Skilled in explaining financial concepts clearly and building trust with diverse clients. Seeking a Relationship Banker role to bring strong communication, problem-solving, and service skills to a leading financial institution.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
The Home Depot
11.2023 - Current
- Fulfill customer orders with accuracy in a fast-paced environment.
- Assist customers with product solutions including paint matching.
- Maintain inventory accuracy and support process improvements.
- Processed customer orders with precision, ensuring timely delivery and accuracy in fulfillment.
- Monitored inventory levels and performed regular stock checks to maintain optimal supply.
Seasonal Product Expert
Intuit TurboTax
01.2024 - 05.2024
- Reviewed financial documents and prepared accurate tax returns.
- Provided financial explanations and resolved customer concerns.
- Built trust and guided clients through important decisions.
- Reviewed and interpreted customer financial documents to prepare accurate tax returns.
- Provided expert guidance on tax-related inquiries, resolving customer concerns effectively.
- Streamlined tax preparation processes to improve efficiency and reduce turnaround times.
- Developed and maintained documentation for tax processes and best practices.
- Conducted thorough quality checks on completed tax returns to ensure accuracy.
Income Tax Preparer
Greenbank Tax Service
01.2023 - 04.2023
- Prepared personal and small-business tax returns.
- Identified deductions to improve client outcomes.
- Maintained confidentiality and handled scheduling and payments.
- Prepared and filed personal and small-business tax returns accurately and efficiently.
- Identified deductions and credits to enhance client tax outcomes and maximize refunds.
- Maintained client confidentiality while managing sensitive tax documents and financial information.
- Conducted thorough reviews of financial records to ensure accuracy in tax filings.
- Guided clients through tax preparation processes, providing clear explanations and support.
- Utilized tax software to streamline filing processes and improve overall efficiency.
- Ensured compliance with federal, state, and local tax laws through meticulous preparation.
- Conducted quality checks on completed tax returns to verify compliance and precision.
Picking Clerk
Tiffany & Co.
10.2019 - 01.2023
- Processed high-value merchandise with precision.
- Conducted inventory cycle counts and prepared orders.
- Developed employee training modules.
- Processed high-value merchandise with precision and care to ensure customer satisfaction.
- Conducted regular inventory cycle counts to maintain accurate stock levels and support order fulfillment.
- Collaborated with team members to streamline picking processes and enhance overall efficiency.
- Executed packaging operations that adhered to quality standards, ensuring products were secure for shipping.
- Maintained a clean and organized workspace to promote safety and efficiency in the picking area.
- Provided backup support for other warehouse functions as needed, showcasing versatility and teamwork.
- Trained new employees on best practices for picking and packing, ensuring a smooth onboarding experience.
Front Desk Associate
D*FIT
01.2017 - 10.2019
- Processed payments, managed calls, and assisted customers.
- Maintained member records and supported front desk operations.
- Managed appointment scheduling for clients to ensure optimal use of facility resources.
- Processed member payments accurately and efficiently, contributing to daily revenue targets.
- Coordinated with fitness instructors to schedule classes and manage participant registrations.
Education
No Degree - Accounting & Finance
North Carolina A&T State University
Certification of Tax Preparer Completion - Tax Preparation
National Tax Training School
Mahwah, NJ09.2022
Skills
- Customer Relationship Building
- Transaction Accuracy & Confidentiality
- Financial Documentation Review
- Cross-Selling & Client Need Analysis
- Problem Resolution & Customer Support
- QuickBooks, TaxAct, PKMS, Microsoft Office
- Time Management & Multi-Tasking
- Process Improvement & Training Support
- Time management
- Guest relations
Certification
Lean Six Sigma Yellow Belt
Timeline
Seasonal Product Expert
Intuit TurboTax
01.2024 - 05.2024
Order Fulfillment Associate
The Home Depot
11.2023 - Current
Income Tax Preparer
Greenbank Tax Service
01.2023 - 04.2023
Picking Clerk
Tiffany & Co.
10.2019 - 01.2023
Front Desk Associate
D*FIT
01.2017 - 10.2019
No Degree - Accounting & Finance
North Carolina A&T State University
Certification of Tax Preparer Completion - Tax Preparation
National Tax Training School
COMMUNITY INVOLVEMENT
Tony’s Soup Kitchen, Math Tutor, Children’s Specialized Hospital Volunteer