Tyree Banks
Cedar Rapids,IA
Summary
Sharp-eyed, motivated, and reliable retail sales associate with 5 years of experience ensuring seamless customer transactions and thriving sales, managing inventory, and adhering to departmental policies.
Easy-going retail sales associate with 5 years of experience who loves working with customers and maintaining high safety standards. Proven track record of adhering to customer satisfaction standards. Patient services representative able to work under pressure.
Diligent with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable, and dedicated to teamwork.
Overview
8
8
years of professional experience
Work History
Package Handler
Fed Ex Ground
Cedar Rapids, IA
09.2023 - Current
- Operated material handling equipment to ensure efficient package movement.
- Sorted and organized packages for accurate delivery processing.
- Collaborated with team members to optimize workflow efficiency.
- Conducted quality checks to maintain package integrity and accuracy.
- Trained new hires on safety protocols and operational procedures.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Worked the express sort as well to ensure all delivery trucks by drivers were properly cleared of all packages and products.
Packer/Material Handler
Nordstrom
Cedar Rapids, IA
11.2021 - 03.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Managed the work of multiple employees, increasing crew efficiency by 100%
- Maintained a clean and safe work environment, resulting in a 10% reduction in complaints filed with management and a 15% increase in crew satisfaction
- Reviewed packing slips and documentation to properly box requested items for shipment
- Packed merchandise into boxes and containers in preparation for safe shipment
- Assembled cartons, crates and containers to prepare for shipping
Online Grocery Pickup
Walmart
Cedar Rapids, IA
02.2021 - 10.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Looked for, scanned and bagged customers products and/or merchandise
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others
Self-Checkout Cashier
Walmart
Cedar Rapids, IA
02.2020 - 04.2020
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Accepted cash and credit card payments, issued receipts, and provided change
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Helped with purchases, locating items and signing up for rewards programs
Cashier/Stocker/Customer Service
Dollar General
Cedar Rapids, IA
06.2019 - 02.2020
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts, and provided change
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Helped with purchases, locating items and signing up for rewards programs
Caller Representative
Ruffalo Noel Levitz
Cedar Rapids, IA
05.2019 - 06.2019
- Delivered fast, friendly and knowledgeable services for routine questions and service complaints
- Managed customers expectations by clarifying needs, identifying options and recommending products and services
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis
Unloader Associate
UPS
Hodgkins, Illinois
10.2018 - 02.2019
- Unloaded products according to driver direction to meet continuous delivery deadlines
- Helped driver move loads as heavy as 100lbs in install items at customer location
Cashier/Customer Service
Family Dollar
East Chicago, Indiana
03.2018 - 09.2018
- Operated cash register, collected payments, and provided accurate change
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts, and provided change
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Helped with purchases, locating items and signing up for rewards programs
Education
High School -
East Chicago Central High School
East Chicago, Indiana06-2015
Skills
- Food service
- English
- Guest services
- Leadership
- Communication skills
- Customer Service
- Landscape Maintenance
- Heavy Lifting
- Purchasing
- Computer Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Packing boxes
Timeline
Package Handler
Fed Ex Ground
09.2023 - Current
Packer/Material Handler
Nordstrom
11.2021 - 03.2022
Online Grocery Pickup
Walmart
02.2021 - 10.2021
Self-Checkout Cashier
Walmart
02.2020 - 04.2020
Cashier/Stocker/Customer Service
Dollar General
06.2019 - 02.2020
Caller Representative
Ruffalo Noel Levitz
05.2019 - 06.2019
Unloader Associate
UPS
10.2018 - 02.2019
Cashier/Customer Service
Family Dollar
03.2018 - 09.2018
High School -
East Chicago Central High School