A dynamic leader with a successful record of managing diverse warehouses. I am looking for a position that will help me utilize the knowledge of coordinating labor and process to manage warehouse in the most effective manner. Experienced in customer service provider, excellent interpersonal leadership, and management skills, adaptable, and teachable.
Overview
18
18
years of professional experience
Work History
Manufacturing Operator
Toyota Motor Manufacturing
Princeton, IN
08.2022 - Current
Ensured all safety protocols were followed at all times during operation of machinery.
Kept work area clean and organized according to established guidelines.
Inspected finished products for defects or deviations from specifications before packaging them for shipment.
Reported any identified issues with quality control procedures immediately.
Participated in regular team meetings focused on improving productivity goals.
Followed detailed instructions provided by engineers regarding setup and operation of machinery.
Verified that all necessary supplies were stocked for uninterrupted production flow.
Operated automated manufacturing equipment to produce parts in accordance with established standards.
Conducted visual inspections of components prior to loading onto machinery.
Verified production orders prior to starting set-up.
Operated forklift to place finished products on skids and transport to warehouse.
Team Leader
Puma Distribution Center
Whitestown, IN
01.2020 - 07.2022
Monitored inventory levels, identified stock shortages, and ordered new materials as needed.
Developed strategies to improve operational efficiency and reduce operating costs.
Conducted performance reviews for team members and provided feedback on areas for improvement.
Verified accuracy of incoming orders against purchase orders and invoices before delivery to customers.
Analyzed supply chain operations to identify opportunities for cost reduction initiatives.
Collaborated with logistics teams to manage shipping schedules and deliveries.
Coordinated with vendors regarding any discrepancies related to product availability or pricing.
Reviewed order fulfillment documents such as packing slips prior to shipment release.
Warehouse Supervisor
Giggles N' Hugs
Lynchburg, VA
01.2016 - 11.2020
Maintained and updated inventory records accurately.
Monitored warehouse operations to ensure accuracy and efficiency.
Directed receiving, warehousing, distribution and maintenance services.
Supervised loading and unloading of materials from incoming trucks.
Resolved customer inquiries regarding order status or delivery issues promptly.
Assisted with scheduling shipments and deliveries according to customer requirements.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Developed plans for reorganizing storage areas as necessary based on product volume changes.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Trained staff on material handling processes to reduce shipping times.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Developed weekly schedules for warehouse employees.
Front Desk Agent
Holiday Inn Express Hotel
Lynchburg, VA
01.2011 - 11.2015
Answered phones, responded to inquiries, and took messages.
Assisted with check-in and check-out procedures for guests.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Provided excellent customer service while upholding company policies.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Inputted guest information into computer system accurately and securely.
Processed payments accurately and efficiently.
Posted charges, updated accounts and issued bills to departing guests.
Handled payment processing and provided customers with receipts and proper bills and change.
Inbound/Outbound Team Leader
Inservice America
Lynchburg, VA
01.2006 - 12.2010
Developed strategies for improving customer satisfaction and retention rates.
Maintained an up-to-date knowledge of products, services, pricing plans and promotions in order to provide accurate information to customers.
Analyzed data trends from customer surveys, feedback forms in order to identify opportunities for improvement.
Evaluated outbound calls in order to identify areas of improvement or best practices.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.