Tyree Buckley
Denver,CO
Summary
Motivated professional leader promoting customer satisfaction through strong engagement and service skills. Focused on handling customer complaints, providing uplifting support, and collaborating with team members. Experienced sales professional comfortable adapting to new situations, company cultures, and work processes. Skillful in promoting current sales and processing sales. Proficient in POS system operations paired with superior customer service and communication abilities. Demonstrating strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communication with a strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business succeed.
Overview
5
5
years of professional experience
Work History
Fuel Station Manager
King Soopers
Aurora, CO
08.2019 - 10.2022
- Performed minor repairs such as maintaining or replacing broken fixtures around the facility.
- Resolved customer complaints in a timely manner to promote positive customer relations.
- Assisted in resolving conflicts between employees or customers when necessary.
- Identified opportunities for cost savings through efficient use of resources.
- Developed strategies to increase sales revenue by introducing new products or services.
- Established procedures for cash handling, credit card processing, and security protocols.
- Managed daily operations of the fuel station.
- Provided training on safe fueling techniques to new hires and existing staff members.
Front End Cashier
King Soopers
Aurora, CO
08.2019 - 10.2022
- Enabled strong sales by offering a clean, uncluttered environment.
- Assisted customers with obtaining best possible prices, advising on coupons, promotions, and price-matching guarantees
- Prevented theft at self-checkout stations, monitoring up to 21 registers at once
- Kept ample carts and baskets ready for customers through regular collection
- Maintained accurate register totals by carefully counting and securing cash, debit and credit transactions
Customer Service Associate
King Soopers
Aurora, CO
08.2021 - 10.2022
- Offered customers information about products, services, prices, and special offers
- Answered phones and resolved customer issues and complaints
- Interacted with customers, promoting excellent service and experiences to generate repeat business
- Performed clerical tasks such as audit and inventory upkeep.
- Anticipated needs and resolved problems to keep customers satisfied
- Compiled customer feedback to recommend improvements to management
- Handled exchanges, returns, and refunds.
Front End Supervisor
King Soopers
Denver, CO
10.2022 - 01.2023
- Managed team of 12 cashiers, overseeing performance and promptly handling escalated issues
- Established clear goals and coached employees to enhance performance and improve revenue
- Coordinated schedules and handled overflows to optimize front-end operations
- Prepared drawers, counted totals, and resolved discrepancies to control financial risks
- Coached cashiers, courtesy clerks, and self-checkout attendants on engagement, check-out procedures, and best practices
- Processed returns and exchanges
- Kept employees satisfied and working hard through consistent training, mentoring and support
- Enhanced customer satisfaction by enforcing store policies
- Trained employees to capitalize on sales and service opportunities with proactive approaches
Night Shift Lead
King Soopers
Denver, CO
01.2023 - 06.2023
- Ensured that safety regulations were followed by all staff members.
- Maintained accurate records of inventory levels throughout each shift.
- Resolved any conflicts between team members that occurred overnight.
- Identified areas where operational improvements could be made within the department.
- Assigned tasks to employees and monitored their performance.
- Developed strategies to improve efficiency, productivity, and quality of work produced during night shift operations.
Scanning Coordinator
King Soopers
Denver, CO
01.2023 - 06.2023
- Reviewed scan logs to ensure accuracy of information entered into the system.
- Provided technical assistance with scanning processes, software, and hardware.
- Identified areas for improvement in existing scanning processes and procedures.
- Maintained scanning equipment and reported any malfunctions or maintenance needs.
- Prepared reports detailing performance metrics related to scanning operations.
- Ensured that all documents were properly indexed before being stored in a database.
- Tracked inventory for the entire Grocery department.
Assistant Produce Manager
Safeway
Denver, CO
06.2023 - 11.2024
- Resolved customer complaints in a professional manner.
- Managed daily operations including opening and closing duties.
- Conducted regular inspections of perishable items to ensure it met health regulations.
- Participated in team meetings regarding goals and objectives for the department.
- Assisted customers with selecting fresh produce items as needed.
- Ordered stock from suppliers according to established purchasing procedures.
- Developed and maintained relationships with vendors to ensure quality produce was available for customers.
- Maintained a clean work area by cleaning counters, shelves and displays regularly.
- Provided training for new employees on proper handling of produce merchandise.
- Organized and supervised the receiving, stocking, rotating, pricing and merchandising of all produce items.
- Operated heavy machinery such as forklifts in order to receive daily deliveries.
Education
Highscool diploma -
Hoke county high school
06.2019
Skills
- Regulatory compliance
- Team collaboration
- Point of sale systems
- Strong communication
- Refund management
- Account updating
- Calm demeanor
- Paperwork processing
- Maintenance Coordination
- Safety Procedures
- Data Analysis
- Schedule Management
- Sales Tracking
- Interpersonal Skills
- Problem-solving aptitude
- Supervision and training
- Reliability
- Decision-Making
- Adaptability
Affiliations
- Make Music
- Write Poetry
- Influencer
- Motivational Speaker
Timeline
Assistant Produce Manager
Safeway
06.2023 - 11.2024
Night Shift Lead
King Soopers
01.2023 - 06.2023
Scanning Coordinator
King Soopers
01.2023 - 06.2023
Front End Supervisor
King Soopers
10.2022 - 01.2023
Customer Service Associate
King Soopers
08.2021 - 10.2022
Fuel Station Manager
King Soopers
08.2019 - 10.2022
Front End Cashier
King Soopers
08.2019 - 10.2022
Highscool diploma -
Hoke county high school
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