Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyree Grasshopper

Oaks,OK

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

E-Games Technician 1

Cherokee Casino & Hotel West Siloam Springs
07.2022 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Maintained compliance with regulatory standards and safety requirements.
  • Addressed routine equipment maintenance according to established schedule.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Completed job reports and logs immediately following service calls.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Tested components and systems to evaluate performance and identify concerns.
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.

Security Officer

Securitas Security Services USA
02.2021 - 06.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Facilities Maintenance Technician

Cherokee Casino & Hotel West Siloam Springs
06.2015 - 03.2021
  • Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Drove compliance with regulations, building codes, and health and safety standards.
  • Operated forklifts and other heavy equipment to load or unload trailers.
  • Maintained facility to foster clean environment free from litter, dust, and pollutants.
  • Operated variety of power tools and hand tools.
  • Followed safety protocols on job sites.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Maintained tools and equipment in good working condition.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Painted walls, ceilings and other surfaces.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Set up ladders and other access equipment.
  • Cleaned and lubricated components to maintain optimal performance.
  • Answered customer questions and helped resolve various concerns.

Education

Associate of Arts - Graphics & WEB Design

Northeastern Technical College
Kansas, OK

High School Diploma -

Oaks-Mission High School
Oaks, OK
05.2012

Skills

  • Commercial Construction
  • Environmental Compliance
  • Quality Control
  • User Training
  • OSHA Compliance
  • Drywalling
  • Tech-Savvy
  • Multitasking and Organization
  • Program Support

Certification

  • OSHA 10 Certified
  • CPR Certified

Timeline

E-Games Technician 1

Cherokee Casino & Hotel West Siloam Springs
07.2022 - Current

Security Officer

Securitas Security Services USA
02.2021 - 06.2021

Facilities Maintenance Technician

Cherokee Casino & Hotel West Siloam Springs
06.2015 - 03.2021

Associate of Arts - Graphics & WEB Design

Northeastern Technical College

High School Diploma -

Oaks-Mission High School

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Tyree Grasshopper