Summary
Overview
Work History
Education
Skills
Timeline
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Tyree Jackson

Union City,GA

Summary

Dynamic professional with extensive experience in mechanical troubleshooting and customer service, notably at Amazon. Proven ability to enhance equipment functionality through preventive maintenance while fostering teamwork and collaboration. Recognized for achieving operational goals and mentoring new employees, as well as ensuring a safe and efficient work environment.

Overview

8
8
years of professional experience

Work History

Team Lead

Six Flags Over GA
05.2017 - 08.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Educated customers on park details and answered any questions that would better their experience
  • Operated machinery
  • Provided exciting experience for customers

Team Associate

Chick-fil-A
08.2017 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Continuously checked products for quality assurance according to strict guidelines.

Sales Associate

Rick Case Automotive Group
08.2019 - 01.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Mechanic

Fortna
01.2021 - 08.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.

Maintenance Technician

Amazon
08.2023 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Installed new locks, door handles, and door closers.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Utilized knowledge on pneumatic, hydraulic, and electrical systems
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Labeled and organized parts for quicker repairs

Education

Bachelor of Science - Business Administration

Georgia State University
Atlanta, GA
05-2027

Skills

  • Preventive and building Maintenance
  • Mechanical and electrical troubleshooting skills
  • Lockout and tagout procedures
  • Hand tools expertise
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Attention to detail
  • Positive attitude
  • Teamwork and collaboration
  • Training and mentoring
  • Heavy lifting
  • Money handling
  • Workplace safety
  • Goal setting and achievement
  • Product knowledge
  • Data entry
  • Sales expertise
  • Relationship building
  • Equipment operation
  • Parts labeling
  • Quality inspections

Timeline

Maintenance Technician

Amazon
08.2023 - Current

Mechanic

Fortna
01.2021 - 08.2023

Sales Associate

Rick Case Automotive Group
08.2019 - 01.2021

Team Associate

Chick-fil-A
08.2017 - 01.2019

Team Lead

Six Flags Over GA
05.2017 - 08.2017

Bachelor of Science - Business Administration

Georgia State University

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