Tyree Knapp
Lincoln,US
Summary
Adept in Microsoft 365 and hardware troubleshooting. Demonstrates exceptional customer service and thrives in fast-paced environments, effectively interpreting technical issues to provide optimal solutions. Passionate about continuous improvement and delivering high-quality technical support.
Overview
2
2
years of professional experience
Work History
Mobile Detailer
Premium Shine
Mar
03.2024 - Current
- Utilize Fieldd App to track progress of detailing job, to submit before and after pictures, and to obtain customer payment
- Proficient in performing high-quality detailing services on a wide range of vehicles, including cars, trucks, and SUVs
- Skilled in washing, waxing, polishing, and buffing exterior surfaces to restore shine and protect paint
- Experienced in thoroughly cleaning and vacuuming interior surfaces, including upholstery, carpets, and floor mats
- Knowledgeable in using a variety of detailing tools and products to achieve excellent results
- Excellent customer service skills with a focus on providing exceptional service and exceeding client expectations.
Customer Service Representative
Rentavan
Nov
11.2022 - 01.2024
- Ensured the cleanliness and meticulous upkeep of rental vans to meet high standards
- Facilitated seamless van rental transactions for customers by proficiently utilizing the Rent Centric system
- Conducted thorough inspections of vehicles before rental departure to guarantee safety and operational readiness
- Recorded accurate mileage, fuel levels, and assessed vehicle condition upon return to the lot, maintaining meticulous documentation standards.
Detailer
Dillon's Auto
Mar
03.2022 - 11.2022
- Conducted inspections of parts, equipment, and vehicles to ensure cleanliness, identify damage, and verify compliance with established standards and regulations
- Prepared machine parts, equipment, or vehicles for cleaning by pre-soaking or rinsing, employing immersion in cleaning solutions or water as necessary
- Skillfully formulated cleaning solutions, abrasive compositions, or other compounds according to specified formulas to achieve optimal results
- Diligently maintained comprehensive inventories of supplies to support operational efficiency and ensure seamless workflow.
Education
in CIT -
Southeast Community College
05.2021
Diploma -
North Star High School
05.2019
Skills
- Customer service
- Microsoft 365
- Fast paced environment
- Interpretation skills
- IOS
- Hardware troubleshooting
- PC building
- Adaptability
- Passion
References
- Jack Funke
- Draven Long
- Gabe Breazile
Timeline
Mobile Detailer
Premium Shine
03.2024 - Current
Customer Service Representative
Rentavan
11.2022 - 01.2024
Detailer
Dillon's Auto
03.2022 - 11.2022
in CIT -
Southeast Community College
Diploma -
North Star High School