Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyree Morton

Cypress

Summary

Dynamic professional with a proven track record at FedEx. Leveraged teamwork and attention to detail to enhance efficiency and reduce damage rates. Skilled in IT troubleshooting, ensuring seamless operations and high customer satisfaction through effective problem-solving and risk assessment. Keen ability to learn and adapt quickly to new technologies. Contributes analytical skills and methodical approach to problem-solving. Ready to use and develop technical expertise and analytical abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
04.2024 - 01.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

IT Analyst

Covenant Medical Center
08.2022 - 06.2023
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
  • Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
  • Optimized system performance by conducting regular audits and resolving identified issues.
  • Ensured compliance with regulatory requirements, conducting periodic IT audits.

Delivery Driver

Orlando's Italian Restaurants
06.2021 - 08.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Associate of Arts - Creative Writing

Full Sail University
Winter Park, FL
05-2025

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • IT troubleshooting
  • Customer support
  • Network administration
  • Risk assessment
  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Time management

Certification

  • CompTIA Training - 04/2023 to 06/2023

Timeline

Package Handler

FedEx
04.2024 - 01.2025

IT Analyst

Covenant Medical Center
08.2022 - 06.2023

Delivery Driver

Orlando's Italian Restaurants
06.2021 - 08.2022

Associate of Arts - Creative Writing

Full Sail University

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