Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Family First Life
02.2022 - 09.2024
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Collections Agent
TSI
01.2023 - 02.2024
Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
Processed payments and applied to customer balances.
Maintained high volume of calls and met demands of busy and productive group.
Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
Security Officer
Westex Security Services
10.2020 - 01.2022
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.