Tyreek L. Ashley
Wilmington,N.C
Summary
Dynamic professional with a proven track record at Best Shot Gun Range, excelling in safety compliance and customer service. Recognized for enhancing operational efficiency and delivering exceptional instruction. Skilled in technical troubleshooting and conflict resolution, I thrive in high-pressure environments, ensuring safety and satisfaction for diverse clientele.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Stay-at-Home Father
Myself
Wilmington, USA
01.2023 - 01.2025
- Streamlined household operations, including scheduling, budgeting, and logistics management.
- Coordinated childcare, educational activities, and daily routines for efficient family functioning.
- Oversaw family finances, meal planning, and appointments to ensure smooth daily activities.
- Cultivated strong multitasking, time-management, and problem-solving skills through varied responsibilities.
Range Safety Officer (RSO) / Customer Service Associate
Best Shot Gun Range
Wilmington, USA
05.2022 - 11.2023
- Enforced strict safety protocols and maintained continuous situational awareness in a high-risk environment to prevent accidents and respond rapidly to unsafe conditions.
- Provided clear, calm instruction to individuals under stress, including new shooters, emphasizing safety, communication, and step-by-step guidance.
- Performed basic firearm inspections and safety checks, demonstrating strong attention to detail, equipment management, and adherence to standard operating procedures.
- Completed regulated documentation for firearm sales, ensuring accuracy, compliance, and confidentiality.
- Managed opening and closing procedures, secured the facility, and handled cash and inventory with reliability and trustworthiness.
- Assisted in teaching shooting and concealed-carry classes, helping diverse groups learn safety fundamentals and improving communication and instructional skills.
- Maintained range cleanliness, equipment function, and safety systems — Delivered exceptional customer service, de-escalated conflicts, and interacted professionally with individuals of all backgrounds.
- Opened and closed the range, securing the facility, completing daily checklists, and managing cash drawers.
- Cleaned, maintained, and inspected firearms to ensure safe operation; performed minor repairs and identified issues requiring gunsmith attention.
Customer Service Representative (Remote)
Notarize
07.2021 - 10.2021
- Delivered timely, accurate, and professional customer service to Notarize customers via chat, email, and phone.
- Identified and recommended opportunities to increase productivity.
- Helped solve Tier 1 technical problems for customers, business partners, and online notaries.
- Monitored productivity and quality to ensure high customer service satisfaction.
- Provided functional and technical knowledge across business and technical areas.
- Assisted in selecting, interviewing, hiring, and the training of employees.
CSA
AMAZON
05.2020 - 07.2021
- Deliver timely, accurate, and professional customer service to Amazon customers
- Help solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item and provide effective solutions
- Document actions by completing electronic forms, reports, logs, and records.
- Assisting delivery drivers to get a package to a customer on time.
- Maintain work operations by following policies and procedures.
- Interact directly with customers via phone, email, chat, mobile chat.
- Use cutting-edge tools to navigate customer accounts.
Motor Technical Mechanic
Combat Logistics Battalion 2
Camp Lejeune, USA
06.2016 - 11.2018
- Conducted automotive inspections, diagnostics, and repairs combat vehicles to include engines, transmissions, differentials, brakes, starters, axles, steering gears, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems.
- Maintained accurate hours and repair records.
- Built solid reputation as highly skilled and quality-driven mechanic; entrusted with increased responsibility, often supervising other mechanics.
- Recognized by superiors for knowledge and routinely called upon for recommendations; provided valuable guidance that led to avoidance of lost time and damaged parts.
- Kept track of time, labor and parts to make sure everything was done in a timely and efficient matter.
- Performed troubleshooting on tactical vehicles so the corrects parts were ordered and the right labor was worked, which saved time and money.
- Helped mobilize unit by bringing readiness from 65% to 98% in the span of 3 months to get ready for overseas deployment. Stayed back from deployment to keep the tactical vehicles left behind up to readiness.
- Camp Lejeune, North Carolina
Education
USMC College of Distance Education and Training -
USMC College of Distance Education and Training
11.2016
High School Diploma -
Woodward Career Technical High School
06.2015
Skills
- Diagnoses and repair
- Preventive Maintenance
- Electrical systems
- Mechanical aptitude
- Small engine repair
- Brake repair and replacement
- People friendly
- Leadership abilities
- Problem-solving skills
- Technical specifications interpretation
- Repair accuracy
- Safety compliance
- Continuous training
- Professional development
- Adaptable
- Quick learner
- Dependable
- Multi-tasking
- Time management
- Professionalism
- Customer Service
- Reading schematics
- Teamwork and collaboration
- Analytical thinking
- Organizational skills
- Resolving complaints
- Hazardous materials handling
- Emergency response management
- Accident prevention strategies
- Team leadership
- Assessing risks
- Problem solving
- Documentation accuracy
- Equipment maintenance
- Technical troubleshooting
- Team coordination
- Instructional skills
- Conflict resolution
- Customer service
- Situational awareness
- Safety protocol enforcement
- Communication skills
Certification
- PM/OPR Technical Heavy Vehicle
- Incidental Motor Vehicle Operator (CD)
- MK23 Second Echelon Maintenance: Introduction to the MK23 Series Vehicles; Interactive Electronic Technical Manuals; MK23 Electrical Systems; Introduction to Testing Procedures; Caterpillar C-12 Engine; Pneumatic Systems; MK23 Brake System; MK23 CTIS Operation, Troubleshooting, and Maintenance; MK23 Drive Train; MK23 Chassis, Suspension, and Steering
- M1123 Second Echelon Maintenance: M1123 Air Induction System; M1123 Exhaust System; M1123 Fuel System; M1123 Battery, Starting and Charging Systems; M1123 Service Brake System; M1123 Parking Brake System; M1123 Engine Lubrication System
Timeline
Stay-at-Home Father
Myself
01.2023 - 01.2025
Range Safety Officer (RSO) / Customer Service Associate
Best Shot Gun Range
05.2022 - 11.2023
Customer Service Representative (Remote)
Notarize
07.2021 - 10.2021
CSA
AMAZON
05.2020 - 07.2021
Motor Technical Mechanic
Combat Logistics Battalion 2
06.2016 - 11.2018
USMC College of Distance Education and Training -
USMC College of Distance Education and Training
High School Diploma -
Woodward Career Technical High School