Tyreek Mathis
Wyncote,Pennsylvania
Summary
* Excellent Social Skills
* Excellent Problem Solving Ability
* Ability to work in a fast paced/chaotic environment
* Genuine care for the residents, doing everything in my power to assure their comfort.
*Very disciplined and calm when presented with hostility or anger.
*Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets.
*Establishes policies and action plans to guarantee success and optimal team performance.
* Solid history training team members on standard protocol when patrolling large crowds.
*Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance.
*Skilled in writing reports, updating records and handling simultaneous tasks.
Overview
5
5
years of professional experience
Work History
Concierge
Lindy Communities
05.2023 - Current
- Handled guest complaints with respect and good intentions, ensuring satisfaction/relief and creating great relationships with residents.
- Greeted residents/visitors, offered assistance, and answered questions and made it my duty to solve any problem that they may have within the building.
- Maintained a clean and organized front desk area, always maintained a positive attitude and uplifts the community.
Security Officer /Rover
Towers At Wyncote Apartments
01.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Checked and verified photo identification prior to granting facility access.
Package Handler
United Parcel Service, UPS
04.2019 - 11.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded package containers onto forklifts and transported into packaging areas.
Education
No Degree - Communications
Penn State University (University Park)
University Park, PASkills
- Intrusion Detection
- Attentive and Observant
- Crisis Management Plans
- Ground Patrol
- Team Player
- Public Safety and Security
- Highly Adaptable
- Customer Service
- Strong Work Ethic
- Effective problem solving
- Excellent Multitasking
Timeline
Concierge
Lindy Communities
05.2023 - Current
Security Officer /Rover
Towers At Wyncote Apartments
01.2022 - 05.2023
Package Handler
United Parcel Service, UPS
04.2019 - 11.2019
No Degree - Communications
Penn State University (University Park)
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