Summary
Overview
Work History
Education
Skills
Timeline
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Tyrek Moua

Gaffney,SC

Summary

Versatile professional with a strong background in transportation and customer service, notably at V3 Transportation. Demonstrated expertise in time management and problem-solving, achieving safe records and enhancing customer satisfaction. Skilled in navigating diverse conditions and committed to continuous professional development. Proven ability to exceed performance goals through effective communication and empathy. Competent with excellent organizational and multitasking skills dedicated to achieving challenging timetables. Detail-oriented in meeting daily business and customer needs.

Overview

4
4
years of professional experience

Work History

Driver

V3 Transportation
03.2024 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Business Contact

CD Express
09.2022 - 03.2024
  • Provided exceptional service by proactively addressing customers'' needs and concerns.
  • Adapted communication style based on individual preferences or cultural backgrounds of clients, ensuring clear understanding from both parties.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Participated in regular professional development opportunities to enhance skills and stay current on industry trends.
  • Increased customer retention by expertly handling escalated issues in a timely manner.
  • Collaborated closely with other departments to ensure seamless support for customers throughout their journey with the company.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Driver

Freight Train
10.2021 - 09.2022
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Counselor/guard

AMI Kids
05.2020 - 09.2021
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Implemented behavioral modification strategies to help youth develop healthier coping mechanisms.
  • Guided youth in developing skills and strategies for dealing with problems.
  • Conducted thorough assessments to identify youth needs and appropriate intervention strategies.

Education

High School Diploma -

Gaffney High
Gaffney, SC
05-2016

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Commercial driving
  • Multitasking Abilities
  • Self Motivation
  • Assertiveness
  • Empathy and patience
  • Goal-Oriented

Timeline

Driver

V3 Transportation
03.2024 - 10.2024

Business Contact

CD Express
09.2022 - 03.2024

Driver

Freight Train
10.2021 - 09.2022

Counselor/guard

AMI Kids
05.2020 - 09.2021

High School Diploma -

Gaffney High

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Tyrek Moua