Tyrel MCELROY
Los Lunas,NM
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Outstanding diagnostics skills. Adept at working quickly and accurately to complete repair and maintenance actions under tight deadlines. Familiar with scheduled maintenance procedures, preventive actions and emergency repairs. Always looking to take on more challenging tasks and support team needs.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Delivery Drivers INC
11.2022 - Current
- Transported and safely delivered items to prevent damage or loss
- Navigated routes with relevant map programs and GPS systems
- Handled merchandise in accordance with product handling standards
- Delivered rush merchandise on tight schedules to meet customer targets.
- Operated light trucks to deliver loads as far as 45 miles from home location.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Sales Manager
BDC Doors Inc
05.2022 - 11.2022
- Tracked monthly sales to generate reports for business development planning
- Performed sales consultations and educated clients on products and services
- Maintained professional network of potential clients and business opportunities.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Superintendent
Insight Construction
05.2019 - 04.2020
- Maintained safe work site by implementing safety requirements and good housekeeping regulations
- Attended and participated in progress and project meetings
- Managed projects by coordinating materials, inspections and contractor tasks
- Oversaw employee productivity to enforce efficient use of materials and equipment
- Provided technical guidance and assistance in resolving day-to-day construction problems
- Monitored construction schedule to deliver highest quality product on time and within budget.
- Provided feedback to workers on job performance and safety procedures.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout lifecycle of each project.
Night Manager
O'reilly's AutoParts
04.2017 - 10.2017
- Stocked and cleaned shelves while maintaining neat and orderly store
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers
- Processed payments and handled exchanges, returns and refunds according to company policy
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Lead
Martin Powerwash
11.2013 - 04.2016
- Educated customers on product features and technical details to highlight benefits
- Negotiated prices and set up contracts to finalize sales agreements
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided technical advice and guidance to customers on use and maintenance of products.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
Education
Associate of Science - Airframe And Powerplant Mechanic
Westwood Collage of Aviation
Broomfield, CO01.2006
High School Diploma -
Los Lunas High School
Los Lunas, NM01.2004
Skills
- Attention to Detail
- Verbal and Written Communication
- Product and Service Management
- Power Tool Operation
- Time Management
- Problem-Solving
- Schematic reading
- Mechanical Troubleshooting
- Equipment Troubleshooting
- System monitoring
- Equipment Inspection
- Wastewater Management
Timeline
Delivery Driver
Delivery Drivers INC
11.2022 - Current
Sales Manager
BDC Doors Inc
05.2022 - 11.2022
Superintendent
Insight Construction
05.2019 - 04.2020
Night Manager
O'reilly's AutoParts
04.2017 - 10.2017
Lead
Martin Powerwash
11.2013 - 04.2016
Associate of Science - Airframe And Powerplant Mechanic
Westwood Collage of Aviation
High School Diploma -
Los Lunas High School
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