Passionate analyst with 4 years’ experience in management, inclusion, operations, and child safety. Enthusiastic about handling time-sensitive tasks and minimizing wait times.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
Motown Records
Atlanta, GA
09.2021 - Current
Compiled data and reviewed information for accuracy prior to input.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Completed data entry tasks with accuracy and efficiency.
Compiled and verified accuracy and sorting information to prepare source data for computer entry.
Located and corrected data entry errors and reported to management.
Coded and processed applications into required electronic formats.
Data Analyst
Family Over Everything Records LLC
Atlanta, GA
08.2019 - 09.2021
Researched and resolved issues regarding integrity of data flow into databases.
Identified and documented detailed business rules and use cases based on requirements analysis.
Participated in requirements meetings to understand business needs.
Upheld security and confidentiality of documents and data within area of responsibility.
Stayed abreast of industry trends via trade publications, events and social media to keep artists at forefront of ever-changing landscape.
Oversaw licensing of tracks to other labels.
Supported artist goals with corresponding action plans and timelines.
Set realistic expectations with clients to consistently deliver on expectations.
Shift Lead Manager
Lowes Home Centers
Dubuque, IA
08.2018 - 07.2019
Delegate workloads and prepare work schedules proposed by senior leadership to accommodate daily and holiday volume
Manage daily guest relations, complaints, and stakeholder interactions for sales and operations teams
Ensure cinema follows safety regulations as outlined in corporate directives, for online movie ticket purchases and under-age children guidelines
Oversee audio/visual, anti-abuse and graphic content viewership training for all shift employees
Investigated fraud and abuse alerts received from back office for credit card transactions and account setups
Use advanced statistical methods (SQL) to pull reports related to sales performance, attendance, policy violations, and escalations
Managed technological solutions for theatre equipment, bar appliances, audio/visual software and hardware to ensure highest quality of customer experience
Perform daily cash drops and review currency to avoid fraudulent and high-risk monetary transactions
Provide process improvement and feedback from supervisors to ensure compliance with rules and regulations of Corporate Leadership Team
Assist customers with applying for low risk department store credit cards to enhance shopping
Responsible for ordering supplies, inventory control, and establishing relationships with contact centers for internal stock issues
Be a motivating leader to staff to constantly improve and exceed customer expectations
Formulate and recommend changes to improve employees' performance and teamwork
Daycare Assistant Teacher
Stepping Stones Daycare
07.2017 - 08.2018
Assisted families and prospects in maintaining a safe and therapeutic environment for children
Created initiatives for continuous improvement of environment training used to prevent self-harm incidents
Provide supervision to social work interns and assists with training/orientation of new staff (LISW)
Tracks all trends for barriers of learning and childcare; makes recommendations and develops action plans to improve processes and systems
Actively support and advocate for initiatives for inclusion of children of all abilities and levels of comprehension
Oversee mandatory training in internet safety, cyberbullying prevention, and computer safety
Assist in overseeing all aspects of registration, reservation and enrollment to the program, including an employee program/children's files
Assists in the preparation of documentation for local agency, state licensing, and national early childhood accreditation standards
Comply with all Georgia state licensing and local regulations for health and safety including all criminal background check, and child abuse index
Responsible for regulating and maintaining legal staff/child ratios for each age-specific group.
Education
Bachelor of Science - Business Administration And Management
Troy University
Troy, AL
05.2022
Skills
Proficient in
MS Office Suite (Word, Excel, PowerPoint) Outlook
Knowledgeable with Excel, Google Sheets
Operations, customer support, financial technology, data analysis
Data Acquisition
Self Starter
Project Tracking
Data Input
Data Compilation
Record Retrieval
Timeline
Data Entry Specialist
Motown Records
09.2021 - Current
Data Analyst
Family Over Everything Records LLC
08.2019 - 09.2021
Shift Lead Manager
Lowes Home Centers
08.2018 - 07.2019
Daycare Assistant Teacher
Stepping Stones Daycare
07.2017 - 08.2018
Bachelor of Science - Business Administration And Management
Troy University
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