Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Tyrell Bowie

Tampa,FL

Summary

Highly motivated results driven Product Specialist with extensive sales experience, excelling in consultative selling and customer education. Proven track record in contract management and relationship building, ensuring customer satisfaction and retention. Adept at analyzing feedback to enhance product design, leveraging outstanding interpersonal skills to foster lasting client connections.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Product Specialist/Design Consultant

Long Home Products
Baltimore, MD
08.2023 - Current

* Responsible for presenting products and help home owners design home improvement projects. Use consultative selling strategies and company guidelines at assigned in home appointments.

* Develop price estimates and work with clients to complete all necessary paperwork for the contract and financing to finalize the sale.

* Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.

* Analyzed customer feedback to improve product design and performance. Ensure complete customer satisfaction and retention.

Product Specialist/Design Consultant

West Shore Home
Tampa , FL
09.2019 - 04.2023

* Responsible for presenting products and help home owners design home improvement projects. Use consultative selling strategies and company guidelines at assigned in home appointments.

* Develop price estimates and work with clients to complete all necessary paperwork for the contract and financing to finalize the sale.

* Educated customers on product features and benefits so that they can make informed decisions when purchasing a product.

* Analyzed customer feedback to improve product design and performance. Ensure complete customer satisfaction and retention.

CSR, Sales

Comcast
White Marsh, MD
06.2012 - 02.2019

* Followed up with customers to ensure their satisfaction with products or services they received.

* Responded promptly to all incoming sales inquiries from potential customers.

* Processed orders accurately and efficiently according to established procedures and timelines.

* Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.

* Maintained up-to-date knowledge of company products and services in order to provide accurate information to customers.

* De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

High School Diploma -

St Frances Academy
Baltimore, MD
06-1998

Skills

  • Product knowledge
  • Design consultation
  • Customer education
  • Contract management
  • Sales forecasting
  • Home improvement
  • Consultative selling
  • Communication skills
  • Problem solving
  • Relationship building
  • Outstanding interpersonal skills

Certification

* Certified Sales Executive

* Certified Sales Coach

* Certified Sales Trainer

* Certified Inside Sales Professional

* Project Management Professional

Affiliations

* Head coach of the Baltimore Hawks (MD) 2013-2015

* Owner and head coach of the York Buccaneers (PA) 2015-2022

* Athletic Director for the Boys & Girls Club of York PA 2015-2018

*Giving back to the community by keeping the youth productive doing positive things to better their lives and prepare them for a bright future. Using sports as a tool to teach live lessons.

Accomplishments

* Earned CSR of the month for 4 consecutive months during my time at Comcast

* Earned president club and company trip 3 consecutive years

* Promoted to Design Consultant after just 6 months at West Shore home

* Promoted to Sales Manager of the Tampa FL branch after 1 yr as a design consultant at West Shore

* Exceeded all targets and requirements to advance into leadership roles.

Timeline

Product Specialist/Design Consultant

Long Home Products
08.2023 - Current

Product Specialist/Design Consultant

West Shore Home
09.2019 - 04.2023

CSR, Sales

Comcast
06.2012 - 02.2019

High School Diploma -

St Frances Academy

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Tyrell Bowie